I know in hard economical times, utility companies crack down on customer payments schedules in fear of being stuck with high unpaid and uncollectable bills. BUTTTTTTTTTTTTTTTTTTTTTTT I AM SO PEEVED!! Okay first was my electric company. I owed all of $72 and it was 2 days late. This was last week. I have the $ in my account to pay it, but hadn't been feeling well so hadn't gone to online banking to send the stupid payment. It was a one month bill, and only 2 days overdue. Thats what late fees are for, being late! So I'm laying on the couch in pain and not having a good day, when the power goes off. I run outside in my pj's looking like broomhilda. Power guy is out with his truck and I barely kept myself composed to tell him to wait one dang minute, I went in and paid it online, gave him confirmation and he turned it right back on. But then I got on the horn and called the company and ripped the billing person a new one. What if I'd been not home? For a 2 day late bill that was only a month charges for $72??????? ARGH!!!!!!!!! So yesterday. I'm plugging along. I'm in pain, spasms in back and legs. Spasms in bladder to where I can't pass any urine and know that I need to see the neurologist again but likely should have been heading to the ER. I get a knock at my door. My neighbor had tried calling me but my phone was not working. Now shortly before that I'd had a call. WTH???? My internet and telephone are all on one bill. My internet was just fine. Took until today to get a darn answer from the phone company. The problem??? I paid the bill but rounded it down, leaving a balance of .... wait for it .... $39.16! Soooo .... they kept my internet connected and turned off my TELEPHONE. I was FREAKING! So I paid the stupid $39.16 and in another 24 hours I should ahve my phone turned on. Oh, and they are going to bill me an extra $55 on my next bill because I was disconnected!!!! This is nuts! I have had this company for internet, satellite and telephone for 5 freaking years! My bill was paid on time, just $39.16 short. The new bill hasn't even come in the mail yet. I am beyond ticked off. I'm fed up with the way they are gauging customers! Of course this company has the monopoly in Canada and there's not a darn thing customers can do. Oh and to make it more fun, it took 4 seperate calls to get someone located in Canada. First 3 times I was connected to INDIA. Fine. Outsource for slave wages nasty company. But the problem is, I can't understand, and they don't know how to fix issues such as this. So call number 2 I asked for someone from Canada. They said I'd have to keep calling until I randomly got someone not in India. The person there could not even connect me through to someone else. Apparently the people they work like slaves in India have telephones rigged to accept INBOUND calls but are not capable of calling OUTBOUND at all. They can't call OUT period. What kind of freaking system is that? What if they needed to make a emergency call? PFFFT!!! I'm having a bad week physically and I"m about ready to throttle someone, anyone, who works for a utility. GRRRRRRRRRRRR!