Abbey
Spork Queen
Last day on my job at the bank I sat with a personal banker. He opens/closes accounts, etc. This REALLY elderly woman, probably a good 95 and her elderly daughter come in to open an account for mom. She can barely walk. The banker brings up her SSN and it says she is deceased. I'm looking at his computer screen, which they cannot see and slowly turned and looked at the banker. Talk about a pregnant pause.
Come to find out, her husband had passed away 6 months previous and they used her SSN instead of his. I have no idea how this could happen. It was a VERY awkward moment.
He turns to mom and says, "I'm very sorry, Mrs. X, but our system is showing that you are deceased based on your SSN." Mom and daughter look at each other...then mom slowly looks down at her body to make sure she was really there.
Sad to say, but he had to turn them away until they get the SSN issue straightened out.
What a weird scenario.
Abbey
Come to find out, her husband had passed away 6 months previous and they used her SSN instead of his. I have no idea how this could happen. It was a VERY awkward moment.
He turns to mom and says, "I'm very sorry, Mrs. X, but our system is showing that you are deceased based on your SSN." Mom and daughter look at each other...then mom slowly looks down at her body to make sure she was really there.
Sad to say, but he had to turn them away until they get the SSN issue straightened out.
What a weird scenario.
Abbey