What do we do if this happens?

Discussion in 'The Watercooler' started by GuideMe, Nov 10, 2014.

  1. GuideMe

    GuideMe Active Member

    Hey ya'll,

    Well, for the last week or so, it's been hard trying to sign into my account. It keeps saying password not excepted. Is this happening to anyone else? It takes mulptile times to get signed in

    Also, is there someone we can email if we ever do get locked out of our account?

    Thank you!
  2. recoveringenabler

    recoveringenabler Well-Known Member Staff Member

    GM, I reported your issue to Cheryl. She will address it for you.
  3. GuideMe

    GuideMe Active Member

    Thank you RE!
  4. recoveringenabler

    recoveringenabler Well-Known Member Staff Member

  5. runawaybunny

    runawaybunny Administrator Staff Member

    @GuideMe This is the first report I've gotten about this problem. I'm not sure what is causing this issue for you.

    If it happens again the Contact Us function of the forum will send me an email, even if you aren't logged in.

    Let me know if there's anything I can do to help.
  6. GuideMe

    GuideMe Active Member

    Ok, good to know, thank you!