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The Watercooler
BIG problem at the Grocery!
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<blockquote data-quote="Marguerite" data-source="post: 354032" data-attributes="member: 1991"><p>Crikey, no sign out procedure? </p><p></p><p>Our malls have Customer Service desks and that is where the scooters are kept on their chargers. The scooters are numbered and this also helps with their service log. Generally they have enough, but on busy days (pension day, when the welfare payment comes in) the centre is full and all the carts will be out. So we have a system where we can ring up and book wheels. I might call up and say, "I need a scooter form 11 am on Thursday in the name of..." and it's logged in under my name and my file. They ask me which desk I want to collect it form and when I get there, they make sure it is there ready for me.</p><p></p><p>Shopping trolleys - most of our supermarkets in the mall have trolley bays, but increasingly, they are coin in the slot. At the mall they aren't coin in the slot yet apart from Aldi, but in other shopping centres sometimes it's ALL coin in the slot. That means we need either a $1 or $2 coin to make the trolley unchain itself. People really objected when this was brought in, but the trolleys get returned, so they're in better condition, so we realise that coin in the slot trolleys work better - people now accept it.</p><p></p><p>It's interesting how different it can be in different places.</p><p></p><p>I hope you get some satisfaction here that Jess will be happy with.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 354032, member: 1991"] Crikey, no sign out procedure? Our malls have Customer Service desks and that is where the scooters are kept on their chargers. The scooters are numbered and this also helps with their service log. Generally they have enough, but on busy days (pension day, when the welfare payment comes in) the centre is full and all the carts will be out. So we have a system where we can ring up and book wheels. I might call up and say, "I need a scooter form 11 am on Thursday in the name of..." and it's logged in under my name and my file. They ask me which desk I want to collect it form and when I get there, they make sure it is there ready for me. Shopping trolleys - most of our supermarkets in the mall have trolley bays, but increasingly, they are coin in the slot. At the mall they aren't coin in the slot yet apart from Aldi, but in other shopping centres sometimes it's ALL coin in the slot. That means we need either a $1 or $2 coin to make the trolley unchain itself. People really objected when this was brought in, but the trolleys get returned, so they're in better condition, so we realise that coin in the slot trolleys work better - people now accept it. It's interesting how different it can be in different places. I hope you get some satisfaction here that Jess will be happy with. Marg [/QUOTE]
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BIG problem at the Grocery!
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