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The Watercooler
Does anyone have time warner cable? Can they explain it to me in english
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<blockquote data-quote="AnnieO" data-source="post: 356065" data-attributes="member: 6705"><p>Janet... I am a couple of hours from Lisa and I DESPISE Time Warner.</p><p> </p><p>Almost 2 years ago I changed things a bit and locked in a rate, $128/month, digital cable, roadrunner and phone, NO LONG DISTANCE.</p><p> </p><p>I actually pay $176 a month PLUS long distance - which is SUPPOSED TO BE BLOCKED - I've begged, pleaded, complained... Doesn't work. Onyxx ran up $54 in long distance last month. She's not even supposed to be able to DIAL LONG DISTANCE without my access code (which I am positive she does not know).</p><p> </p><p>Around here we're REQUIRED to have digital cable to have roadrunner. They didn't have turbo, they had residential and business, when we set up. So we have residential. Which is not slow (we have T1 at work, but there are 30,000 people here so)... Anyway, it could be better.</p><p> </p><p>I'm sick of TWC and am seriously considering AT&T. I mean SERIOUSLY. I cannot get bills on time (they get mailed the day before they are due), the amount due fluctuates because of the LONG DISTANCE, so I can't set it up for auto pay, I cannot get through to customer service... I got HUNG UP ON and put on EVERLASTING HOLD a few months after I locked in the price when I called to complain. The PUCO and BBB won't do anything about them, saying I can't prove my position. NO, I CANNOT, because I DON'T GET BILLS ON TIME!!!!! (Although I did send the BBB one with a postmark. They told me they could not prove that was what was in the envelope).</p><p> </p><p>Skip Time Warner no matter what you do.</p></blockquote><p></p>
[QUOTE="AnnieO, post: 356065, member: 6705"] Janet... I am a couple of hours from Lisa and I DESPISE Time Warner. Almost 2 years ago I changed things a bit and locked in a rate, $128/month, digital cable, roadrunner and phone, NO LONG DISTANCE. I actually pay $176 a month PLUS long distance - which is SUPPOSED TO BE BLOCKED - I've begged, pleaded, complained... Doesn't work. Onyxx ran up $54 in long distance last month. She's not even supposed to be able to DIAL LONG DISTANCE without my access code (which I am positive she does not know). Around here we're REQUIRED to have digital cable to have roadrunner. They didn't have turbo, they had residential and business, when we set up. So we have residential. Which is not slow (we have T1 at work, but there are 30,000 people here so)... Anyway, it could be better. I'm sick of TWC and am seriously considering AT&T. I mean SERIOUSLY. I cannot get bills on time (they get mailed the day before they are due), the amount due fluctuates because of the LONG DISTANCE, so I can't set it up for auto pay, I cannot get through to customer service... I got HUNG UP ON and put on EVERLASTING HOLD a few months after I locked in the price when I called to complain. The PUCO and BBB won't do anything about them, saying I can't prove my position. NO, I CANNOT, because I DON'T GET BILLS ON TIME!!!!! (Although I did send the BBB one with a postmark. They told me they could not prove that was what was in the envelope). Skip Time Warner no matter what you do. [/QUOTE]
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Does anyone have time warner cable? Can they explain it to me in english
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