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The Watercooler
I hate Time Warner!
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<blockquote data-quote="flutterby" data-source="post: 572677" data-attributes="member: 7083"><p>When you call, as soon as you get a person and before you make a complaint, ask the person for their name and extension or another way to identify them. That way you'll have a way to identify them so if your account isn't noted again, you can say I talked to so and so at extension 12345 on this day at this time. Just tell them that your cell phone is having issues and you need to have a way to reach them if your phone cuts out during the call or something.</p></blockquote><p></p>
[QUOTE="flutterby, post: 572677, member: 7083"] When you call, as soon as you get a person and before you make a complaint, ask the person for their name and extension or another way to identify them. That way you'll have a way to identify them so if your account isn't noted again, you can say I talked to so and so at extension 12345 on this day at this time. Just tell them that your cell phone is having issues and you need to have a way to reach them if your phone cuts out during the call or something. [/QUOTE]
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I hate Time Warner!
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