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The Watercooler
Rug cleaning "good" update...lady power!
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<blockquote data-quote="4sumrzn" data-source="post: 165483" data-attributes="member: 4133"><p>I'm so glad you finally got to speak to someone that "cared". Like I said before....they need to stand behind their company. So, I'm glad they tried to "make it up to you". At the same time, totally understand you not wanted to go back to them. Take the refund on the contract & "if" the certificate can't be changed....you are still ahead! Good for you....I think it's great!</p><p> </p><p>FYI.....I started letting "every day product" companies know when I'm not happy about their product at 17 when I moved out on my own. I would be pi$$ed my money was being spent & I was not satisfied. It doesn't happen very often, but when it does....the email, letter or phone call has always been positive. Hey...the last one was a huge air bubble in the bottom of a butter container (took up 1/2)....they sent me a letter of apology & coupons for 3 more ($15). </p><p> </p><p>And.....I bet the local office got in trouble too. Wonder if those special requests will be honored starting today!?</p></blockquote><p></p>
[QUOTE="4sumrzn, post: 165483, member: 4133"] I'm so glad you finally got to speak to someone that "cared". Like I said before....they need to stand behind their company. So, I'm glad they tried to "make it up to you". At the same time, totally understand you not wanted to go back to them. Take the refund on the contract & "if" the certificate can't be changed....you are still ahead! Good for you....I think it's great! FYI.....I started letting "every day product" companies know when I'm not happy about their product at 17 when I moved out on my own. I would be pi$$ed my money was being spent & I was not satisfied. It doesn't happen very often, but when it does....the email, letter or phone call has always been positive. Hey...the last one was a huge air bubble in the bottom of a butter container (took up 1/2)....they sent me a letter of apology & coupons for 3 more ($15). And.....I bet the local office got in trouble too. Wonder if those special requests will be honored starting today!? [/QUOTE]
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Rug cleaning "good" update...lady power!
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