Western Union lost my $

Discussion in 'The Watercooler' started by Steely, Dec 15, 2011.

  1. Steely

    Steely Active Member

    I really can barely speak I am so mad. Monday I wired 850.00 from an account in Texas that I was closing. Part of this money was supposed to be for some Christmas presents, the rest bills. Kind of pressing, you know???
    Fast forward to today.
    Western Union does not know what happened to the money. You know, "they just don't". "Some glitch" they said that would be
    "resolved sometime soon.
    Are you FREAKING KIDDING ME?????
    I feel JUST like this icon. I am just speechless. I have contacted everyone I can within Western Union and they all say the same thing.
  2. DammitJanet

    DammitJanet Well-Known Member Staff Member

    How do they lose money with western union? Was it a money order or the regular way they do it? Either way, they have numbers on one side to track it. Now money orders are worse because it takes them a month of Sundays to actually track the stupid things though I have heard they have gotten better about it than they were the last time I had a money order go missing.
  3. Steely

    Steely Active Member

    This was wired online from my bank account directly to Western Union. They can "see" the transaction - they just can't release or find the funds or something stupid.
  4. DammitJanet

    DammitJanet Well-Known Member Staff Member

    Oh that would tick me off badly.
  5. klmno

    klmno Active Member

    I'd be growling too......
  6. buddy

    buddy New Member

    Steely, I admit that would do me in too. That is not like a little 25 dollar close out. No one can tell you how long it will take to find it? I thought that was why you pay the extra fees etc. I will pray for you and in the mean time, what can you do? If nothing then this is going to be one of those true tests of accepting what you can not change. I hope you can find a way to relax enough for tonight to sleep. charlie brown christmas is on and some old movies like white christmas too. Whatever helps you escape. Let us know.....

    HUGS and candles and bubble baths......
  7. Steely

    Steely Active Member

    Buddy - thank you...Yes, this is a test of "radical acceptance" you are right. My counselor has been working with me on that. I will apply it :) Yes, this a fairly big chunk of change, it was what I was going to buy M.'s bus ticket with in addition to bills, and presents. But somehow it will work out. It always does.
  8. Star*

    Star* call 911........call 911

    Western Union would be PAYING me interest.......

    then again - when things like this happen so that I can maintain my cool? I TRY (try being the operative word here) to think in terms of reason.....There must have been a reason this happened like this - such as - IF I had the money on time, and IF I had purchased that bus ticket and IF I had gotten on that bus, then that chain of events may have turned out differenlty and possibly NOT in a good way - perhaps something bad, very bad would have happened. I try to just pretend that perhaps my guardian angel messed with Western Union to keep me from buying a ticket and it was absolutely meant to be. Sometimes it works sometimes it keeps me wondering and sometimes it just doesn't work at all........but for the times it does? It's golden.
  9. Steely

    Steely Active Member

    Yes-that is the radical acceptance thing. It is hard.
    And funny you mentioned interest, because I almost brought that up to them, but they could barely refund me the 20.00 it took to wire the money that is not here - so I just threw in the towel. Good grief.
  10. Lothlorien

    Lothlorien Active Member Staff Member

    If they can see that you did it and paid for it, but they lost it, they should be making sure that you are given that money immediately and then they can figure out what went wront. Why do you have to pay the price for their error? Sheesh. I'm mad now too!
  11. Steely

    Steely Active Member

    Exactly Loth....I am just blown away. Again, no words.
    We all think we can trust all these entities like banks, and yet, can we really?
  12. HaoZi

    HaoZi Guest

    Good grief, I hope they can lay hands on your money ASAP and get it to you properly.
  13. DammitJanet

    DammitJanet Well-Known Member Staff Member

    Thats what I dont get. If I transferred funds from my bank account to my son's, they could trace it easily enough.
  14. Steely

    Steely Active Member

    Yes, they traced it...into nowhere...."they are working on what happened to the money" so good to hear - :(
  15. busywend

    busywend Well-Known Member Staff Member

    Doesn't matter what happened to the money - the very nature of their business is that it gets to you instantly - so call them again and tell them they are in breach of contract or at least guilty of false advertising. Tell them you want your money NOW even if they have to use other funds to pay it! Geesh!
  16. Malika

    Malika Well-Known Member

    I don't suppose Western Union has any spare cash, busywend :winks:
  17. DDD

    DDD Well-Known Member

    Good grief. That's the first time I've ever heard of that happening. How frustrating! Don't forget to keep records of everyone you speak to etc. in case it isn't resolved quickly. Hugs. DDD
  18. shellyd67

    shellyd67 Active Member

    I learned the hard way you cannot trust any financial institution ... Very long story about our mortgage escrow being stolen ... Yes, it did happen believe it or not and yes we had to pay it back...

    All attorney's we consulted with said not worth the fight and the financial burden it would place on us in addition to the mortgage increase.

    I still cringe over it and it has been over a year that it happened ...

    I am sorry this happened and hope it resolves quickly.
  19. DammitJanet

    DammitJanet Well-Known Member Staff Member

  20. Steely

    Steely Active Member

    Well - the saga continues. They "made a business decision to refund my money back to the original account."
    OK - really?
    It is currently floating in cyberspace, no one knows where it is............AND I AM IN ABSOLUTE HORROR.
    I have talked to everyone I can talk to....don't know who else to yell at.