I finally got an appointment for the next step, the epidural injection. I am so glad to have the appointment made. I am not sure it will be helpful, and it will probablygive me a migraine, but it is a chance to not have pain so I will take it.
I had to be really firm with the scheduler. This is the 4th time they told me the doctor had not reviewed my chart to approve scheduling me. I asked why it took so long, no answer. This time I was firm that I wanted a yes or no as to whether or not they would treat me. Just yes or no. If no, I would get another referral to another doctor.
The woman left me on hold where they repeatedly told me that they "understood patients are in pain so they schedule them to get in much sooner than other doctors do". I thought it was insulting, but saved my comments for things that might help.
Finally she got an answer from someone. So she scheduled me for Nov 6. Only11 days away!! Can't wait!!!
Susie
I had to be really firm with the scheduler. This is the 4th time they told me the doctor had not reviewed my chart to approve scheduling me. I asked why it took so long, no answer. This time I was firm that I wanted a yes or no as to whether or not they would treat me. Just yes or no. If no, I would get another referral to another doctor.
The woman left me on hold where they repeatedly told me that they "understood patients are in pain so they schedule them to get in much sooner than other doctors do". I thought it was insulting, but saved my comments for things that might help.
Finally she got an answer from someone. So she scheduled me for Nov 6. Only11 days away!! Can't wait!!!
Susie