Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Internet Search
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
General Discussions
The Watercooler
Angry with my bank policies... rant
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="susiestar" data-source="post: 330573" data-attributes="member: 1233"><p>My dad worked with a woman who was legendary around here for her consumer complaints. She wrote one letter to a Yugo dealer (remember those?) where she called herself the biggest loudmouth west of the Mississipi River. in my opinion she was right! Her son worked as a very popular deejay for many years. He had her gift of combining stubborn and humor and it worked for both of them.</p><p></p><p>She ended up with a different make of little cheap car at the time because her brand new yugo stopped working after she drove it home from the lot. She drove it home, turned it off and got her grandkids to go for a ride. Went back out less than 30 minutes later and it did not run. She had it repaired, it was in the shop more than out for the next couple of months. Then it just didn't run and nothing worked to fix it. The dealer was refusing to honor the warranty, all sorts of things. She got a LOT of people aware of her problem, even had people who walked out on deals as she drove her other car around the lot with signs about her "Yugo that Don'tGo".</p><p></p><p>I rarely take bad service into stride. I complain, usually verbally, often to someone at the top of the company. CEO's don't like complaint calls. husband had a problem with our mortgage payment 2 out of 3 months. I made HIM call the CEO's office. Not the customer service dept. Not the branch pres. The CEO of the huge bank. The fees were all waived, we are supposed to have 1 month with-o a payment where they will take the fees we already paid and apply them as the payment. I am riding him to call because they have not kept that promise. I will win. He will call or it will not go well for him.</p><p></p><p>Or I will call. They REALLY jump when I call. One assistant vp already has asked that they NOT speak with-me because one lady cried when I kept challenging her. I was NOT mean or rude. SHE was. They "don't want to upset" me. Or so the letter of apology and message said. in my opinion it is because I was talking them out of fees they wanted to charge.</p><p></p><p>The financial climate is too competitive to tolerate this. Other banks WILL make you a good deal. It is well worth the time to complain AND find out new offers.</p></blockquote><p></p>
[QUOTE="susiestar, post: 330573, member: 1233"] My dad worked with a woman who was legendary around here for her consumer complaints. She wrote one letter to a Yugo dealer (remember those?) where she called herself the biggest loudmouth west of the Mississipi River. in my opinion she was right! Her son worked as a very popular deejay for many years. He had her gift of combining stubborn and humor and it worked for both of them. She ended up with a different make of little cheap car at the time because her brand new yugo stopped working after she drove it home from the lot. She drove it home, turned it off and got her grandkids to go for a ride. Went back out less than 30 minutes later and it did not run. She had it repaired, it was in the shop more than out for the next couple of months. Then it just didn't run and nothing worked to fix it. The dealer was refusing to honor the warranty, all sorts of things. She got a LOT of people aware of her problem, even had people who walked out on deals as she drove her other car around the lot with signs about her "Yugo that Don'tGo". I rarely take bad service into stride. I complain, usually verbally, often to someone at the top of the company. CEO's don't like complaint calls. husband had a problem with our mortgage payment 2 out of 3 months. I made HIM call the CEO's office. Not the customer service dept. Not the branch pres. The CEO of the huge bank. The fees were all waived, we are supposed to have 1 month with-o a payment where they will take the fees we already paid and apply them as the payment. I am riding him to call because they have not kept that promise. I will win. He will call or it will not go well for him. Or I will call. They REALLY jump when I call. One assistant vp already has asked that they NOT speak with-me because one lady cried when I kept challenging her. I was NOT mean or rude. SHE was. They "don't want to upset" me. Or so the letter of apology and message said. in my opinion it is because I was talking them out of fees they wanted to charge. The financial climate is too competitive to tolerate this. Other banks WILL make you a good deal. It is well worth the time to complain AND find out new offers. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
General Discussions
The Watercooler
Angry with my bank policies... rant
Top