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At the end of my rope, ready to pop a vein in my forehead
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<blockquote data-quote="Andy" data-source="post: 338900" data-attributes="member: 5096"><p>Budget cuts in social work is nothing new. Over the past 20 plus years, there have been less and less staff available to do more and more work just like every government office. They are overwhelmed and the only reason some stay on is because it is a government check - more than likely those in small towns are making more than any other job in that town. They get burned out and pretty soon just show up and do a minimal job to get that pay check - doesn't matter if it is a job well done or not - very very very difficult to get fired. (clarification: Not all workers but enough to make the system miserable)</p><p> </p><p>Case workers have loads that are unmanageable. My largest gripe are the people who are dropped so easily from assistance. Why are they dropped? Because they don't do their paper work. Understandable (they don't want to, they don't understand, ect) but WHY is the case worker not making sure the paper work is done? There are so many people who are unable to understand or even care that when they are given something via the mail to complete, they best complete it. This can be solved by calling their case worker for help but they don't want to be bothered putting the effort into contacting their worker (especially if there is not a good relationship between the two - some workers come across very bossy). They think the worker should be keeping their financial open no matter what and who cares if the coverage is dropped, someone will take care of them. (note - I am saying SOME people have this attitude - not all)</p><p> </p><p>So, hundreds of people have their assistance terminated because they do not complete the review. Then, when they loose that income or have a medical need to fullfill, the process of reapplying starts all over. They are not allowed to use the previous info, they must complete an entire new app. Thus thousands and thousands of government hours are wasted on getting people back on assistance that should never have been dropped.</p><p> </p><p>Case workers are given way too many cases to keep on top of to be trying to contact their people to offer help in keeping the assistance open. Way too many to actually be of real help. Like in everything, you will have those workers who are fantastic and really do care and really do work for your benefit but you will also have many who just are not a good fit for the job.</p><p> </p><p>There is a bigger push to get people to be more responsible for themselves. That is fine and dandy, but there are so many people out there that can not receive a confusing letter in the mail and understand it. (Have you seen those state health care notification letters? Why can't they just put it simple, "you need to fill out:" "You have been approved", whatever - they are not written in everyday language for every person to understand.</p><p> </p><p>I really believe social workers should have time to meet with their people and make sure everything stays current. They should have time to track down their clients and let them know the form is on its way, would you like help? </p><p> </p><p>I don't think Farmwife is saying these people are not capable because of their personal lives, I think she is saying they are uncapable because of how they bring their personal life into the job. Sure, people with those home issues CAN do a great job at work IF they are not bringing the issues up with their clients.</p><p> </p><p>I don't think a lot of social services counselors are trained or capable of dealing with behavioral health issues. They try to send the message, "Live a better life - make better choices - and all will be well." They have no clue of when someone may not be able to make better choices because of a medical condition such as ADD, ADHD, anxiety, depression, ect. They really don't have time to learn about each of their cases and do a good job.</p><p> </p><p>Every person deserves a good counselor. Like Farmwife stated, if you are in the position of needing help, you should not have to be training the help. And when the help is so far into the unprofessional behaviour, you don't hang on to them and try to pretend that they are of any assistance. She has her own kids to work with, she doesn't have to teach the teacher.</p><p> </p><p>And like everything else, this is NOT an everything or nothing situation. Not all counselors are this horrid!</p></blockquote><p></p>
[QUOTE="Andy, post: 338900, member: 5096"] Budget cuts in social work is nothing new. Over the past 20 plus years, there have been less and less staff available to do more and more work just like every government office. They are overwhelmed and the only reason some stay on is because it is a government check - more than likely those in small towns are making more than any other job in that town. They get burned out and pretty soon just show up and do a minimal job to get that pay check - doesn't matter if it is a job well done or not - very very very difficult to get fired. (clarification: Not all workers but enough to make the system miserable) Case workers have loads that are unmanageable. My largest gripe are the people who are dropped so easily from assistance. Why are they dropped? Because they don't do their paper work. Understandable (they don't want to, they don't understand, ect) but WHY is the case worker not making sure the paper work is done? There are so many people who are unable to understand or even care that when they are given something via the mail to complete, they best complete it. This can be solved by calling their case worker for help but they don't want to be bothered putting the effort into contacting their worker (especially if there is not a good relationship between the two - some workers come across very bossy). They think the worker should be keeping their financial open no matter what and who cares if the coverage is dropped, someone will take care of them. (note - I am saying SOME people have this attitude - not all) So, hundreds of people have their assistance terminated because they do not complete the review. Then, when they loose that income or have a medical need to fullfill, the process of reapplying starts all over. They are not allowed to use the previous info, they must complete an entire new app. Thus thousands and thousands of government hours are wasted on getting people back on assistance that should never have been dropped. Case workers are given way too many cases to keep on top of to be trying to contact their people to offer help in keeping the assistance open. Way too many to actually be of real help. Like in everything, you will have those workers who are fantastic and really do care and really do work for your benefit but you will also have many who just are not a good fit for the job. There is a bigger push to get people to be more responsible for themselves. That is fine and dandy, but there are so many people out there that can not receive a confusing letter in the mail and understand it. (Have you seen those state health care notification letters? Why can't they just put it simple, "you need to fill out:" "You have been approved", whatever - they are not written in everyday language for every person to understand. I really believe social workers should have time to meet with their people and make sure everything stays current. They should have time to track down their clients and let them know the form is on its way, would you like help? I don't think Farmwife is saying these people are not capable because of their personal lives, I think she is saying they are uncapable because of how they bring their personal life into the job. Sure, people with those home issues CAN do a great job at work IF they are not bringing the issues up with their clients. I don't think a lot of social services counselors are trained or capable of dealing with behavioral health issues. They try to send the message, "Live a better life - make better choices - and all will be well." They have no clue of when someone may not be able to make better choices because of a medical condition such as ADD, ADHD, anxiety, depression, ect. They really don't have time to learn about each of their cases and do a good job. Every person deserves a good counselor. Like Farmwife stated, if you are in the position of needing help, you should not have to be training the help. And when the help is so far into the unprofessional behaviour, you don't hang on to them and try to pretend that they are of any assistance. She has her own kids to work with, she doesn't have to teach the teacher. And like everything else, this is NOT an everything or nothing situation. Not all counselors are this horrid! [/QUOTE]
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