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The Watercooler
Day Just Got worse *a vent*
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<blockquote data-quote="graceupongrace" data-source="post: 292285" data-attributes="member: 7371"><p>Lisa,</p><p></p><p>I don't know how you pay the bill, but here's what happened to me: I paid via phone using the automated system, got a confirmation number, the whole thing. But the system didn't record one digit of my bank account number, so the transaction got rejected and I never got any notification -- until they got on me because I hadn't paid. Huh?! I got it straightened out, but the person in the business office said they've had many complaints about the automated system.</p><p></p><p>Good luck!</p></blockquote><p></p>
[QUOTE="graceupongrace, post: 292285, member: 7371"] Lisa, I don't know how you pay the bill, but here's what happened to me: I paid via phone using the automated system, got a confirmation number, the whole thing. But the system didn't record one digit of my bank account number, so the transaction got rejected and I never got any notification -- until they got on me because I hadn't paid. Huh?! I got it straightened out, but the person in the business office said they've had many complaints about the automated system. Good luck! [/QUOTE]
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Day Just Got worse *a vent*
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