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<blockquote data-quote="PatriotsGirl" data-source="post: 595874" data-attributes="member: 15796"><p>I had a very bad experience with them. I had them for years! We "leased" the equipment (didn't know paying two hundred bucks was a "lease"). When I got sick of not having TV when it stormed out and switched to cable, I called to end service. Instead of just doing as I asked, they kept trying to talk me out of it. I told then I already had the cable and please just end the account. I didn't hear anything for a couple of months and then woke up one day to 800 dollars taken from my bank account!! Turns out they didn't end my service and so I wasn't paying the bill. They took out of my bank account the "value" of their equipment until I sent it back to them. A couple of days LATER they sent the boxes to my house to pack the equipment. </p><p>If you Google it, you will see that is a normal process for them. No thank you. I refuse to do business with a company that would do such a thing. I filed a complaint with my bank and won.</p></blockquote><p></p>
[QUOTE="PatriotsGirl, post: 595874, member: 15796"] I had a very bad experience with them. I had them for years! We "leased" the equipment (didn't know paying two hundred bucks was a "lease"). When I got sick of not having TV when it stormed out and switched to cable, I called to end service. Instead of just doing as I asked, they kept trying to talk me out of it. I told then I already had the cable and please just end the account. I didn't hear anything for a couple of months and then woke up one day to 800 dollars taken from my bank account!! Turns out they didn't end my service and so I wasn't paying the bill. They took out of my bank account the "value" of their equipment until I sent it back to them. A couple of days LATER they sent the boxes to my house to pack the equipment. If you Google it, you will see that is a normal process for them. No thank you. I refuse to do business with a company that would do such a thing. I filed a complaint with my bank and won. [/QUOTE]
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