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Fighting with Dr Office - Hope I Did the Right Thing ?
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<blockquote data-quote="DaisyFace" data-source="post: 444045" data-attributes="member: 6546"><p>Well, if it's not one thing, it's another....</p><p></p><p>I recently switched DS to a new pediatrician. I called Medicaid...called the previous doctor....thought I had everything switched over...</p><p></p><p>And sure enough, when we got to the new office, they told me there was a problem with the Medicaid. The receptionist tried calling Medicaid to see if we could straighten it out right then and there, but she got stuck on hold..gave up...and hung up.</p><p></p><p>The office has a policy NOT to see patients without payment up front or valid insurance info. Frustrated, I paid for the visit in full with my cc - and told them I would call later that day with the correct insurance info.</p><p></p><p>They charged me a few hundred dollars.</p><p></p><p>Later that day, I called Medicaid - got everything all straightened out - and called the doctor with the information. I asked for my cc to be refunded.</p><p></p><p>They refused! They told me I need to bill medicaid directly and have them reimburse me for whatever I paid. Well, great! Medicaid does not work that way. I figured that was a few hundred dollars down the drain.</p><p></p><p>Now - I get in the mail a BILL from that doctor's office....to the tune of $1000 !!! They have not even given me credit for the few hundred that I already paid (which as supposedly the ENTIRE amount of the visit!!!)</p><p></p><p>So...I wrote a letter to the doctor's office asking them to please bill Medicaid directly.</p><p></p><p>And then I called the cc company and disputed the original charge for the visit.</p><p></p><p>Do you think I did the right thing?</p></blockquote><p></p>
[QUOTE="DaisyFace, post: 444045, member: 6546"] Well, if it's not one thing, it's another.... I recently switched DS to a new pediatrician. I called Medicaid...called the previous doctor....thought I had everything switched over... And sure enough, when we got to the new office, they told me there was a problem with the Medicaid. The receptionist tried calling Medicaid to see if we could straighten it out right then and there, but she got stuck on hold..gave up...and hung up. The office has a policy NOT to see patients without payment up front or valid insurance info. Frustrated, I paid for the visit in full with my cc - and told them I would call later that day with the correct insurance info. They charged me a few hundred dollars. Later that day, I called Medicaid - got everything all straightened out - and called the doctor with the information. I asked for my cc to be refunded. They refused! They told me I need to bill medicaid directly and have them reimburse me for whatever I paid. Well, great! Medicaid does not work that way. I figured that was a few hundred dollars down the drain. Now - I get in the mail a BILL from that doctor's office....to the tune of $1000 !!! They have not even given me credit for the few hundred that I already paid (which as supposedly the ENTIRE amount of the visit!!!) So...I wrote a letter to the doctor's office asking them to please bill Medicaid directly. And then I called the cc company and disputed the original charge for the visit. Do you think I did the right thing? [/QUOTE]
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