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GRRRR. Aimed at the Docs.
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<blockquote data-quote="susiestar" data-source="post: 302616" data-attributes="member: 1233"><p>I really think much of what the staff does he has no idea about. The two ladies who are "in charge" of the front office are terrors. They have NO empathy for anyone. The most adorable babies and the sweetest kids get the same reaction of annoyance and irritation and borderline anger that the kids who have outbursts have. Heck, they even tried to rush a mom with a very much affected infant (under 9 mos) to pay and get "out of the way while he does that" when the child went into a full seizure. the mom started yelling for help as she was standing at the counter to check out when the baby started seizing. The first person to come up to her was a nursing student and the office biddies chased her away. Then the doctor came out to see what was going on and they rushed to help and chastised the student for "walking away when it was clear she needed help".</p><p></p><p>He truly is an incredible doctor. Absolutely the best in the state and up there in the nation for his field. He makes every kid laugh and feel at home. None of them balk at seeing him. </p><p></p><p>But the staff is horrible. I don't even know if HE knows they are refusing to book patients. I will find out tomorrow though.</p><p></p><p>I did write a letter. I will have to edit it tomorrow but will send it after I call them.</p><p></p><p>I just wish a few steps could be taken out. I called the pediatrician. They said to call the neuro. The neuro will say to have the pediatrician call him. I will call the pediatrician. They will say to have the neuro call them. I will then make four or five MORE calls to get them to understand that the pediatrician must call the neuro.</p><p></p><p>I hate this nonsense but I will dance the dance until they help my kid.</p><p></p><p>I am about 6-8 hours from Dallas. I will probably try other docs here first and then possibly fly her to Children's in Cincy. I have family and friends we can stay with and they can probably even come get us and loan a car to us for getting to the doctor.</p><p></p><p>I really do NOT want to have to do it, but I will.</p><p></p><p>Sigh. At least we could go to Jungle Jim's - the absolute most awesome grocery in the world! Acres and acres of food from all over the world. My 18yo cousin works there so we would get extra samples. Look up their web page. It is mind-blowing.</p></blockquote><p></p>
[QUOTE="susiestar, post: 302616, member: 1233"] I really think much of what the staff does he has no idea about. The two ladies who are "in charge" of the front office are terrors. They have NO empathy for anyone. The most adorable babies and the sweetest kids get the same reaction of annoyance and irritation and borderline anger that the kids who have outbursts have. Heck, they even tried to rush a mom with a very much affected infant (under 9 mos) to pay and get "out of the way while he does that" when the child went into a full seizure. the mom started yelling for help as she was standing at the counter to check out when the baby started seizing. The first person to come up to her was a nursing student and the office biddies chased her away. Then the doctor came out to see what was going on and they rushed to help and chastised the student for "walking away when it was clear she needed help". He truly is an incredible doctor. Absolutely the best in the state and up there in the nation for his field. He makes every kid laugh and feel at home. None of them balk at seeing him. But the staff is horrible. I don't even know if HE knows they are refusing to book patients. I will find out tomorrow though. I did write a letter. I will have to edit it tomorrow but will send it after I call them. I just wish a few steps could be taken out. I called the pediatrician. They said to call the neuro. The neuro will say to have the pediatrician call him. I will call the pediatrician. They will say to have the neuro call them. I will then make four or five MORE calls to get them to understand that the pediatrician must call the neuro. I hate this nonsense but I will dance the dance until they help my kid. I am about 6-8 hours from Dallas. I will probably try other docs here first and then possibly fly her to Children's in Cincy. I have family and friends we can stay with and they can probably even come get us and loan a car to us for getting to the doctor. I really do NOT want to have to do it, but I will. Sigh. At least we could go to Jungle Jim's - the absolute most awesome grocery in the world! Acres and acres of food from all over the world. My 18yo cousin works there so we would get extra samples. Look up their web page. It is mind-blowing. [/QUOTE]
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