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Thank you OTE for all this. Some of it I knew and used. I am going to print this for reference.


I did send in the appeal letter and got a call back from a worker, but not MY worker.   :hammer:  And this worker told me to talk to MY worker and I told her the same as I told the supervisor.


Her response was that they are ALL out of their offices from 9 AM - 4 PM and it can take WEEKS to return calls.


Ummmm, so exactly how am I supposed to reach my worker for answers in a timely manner???  :hammer:


Our tax dollars at work.   :smile:


Pam R.


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