That's a good idea, RN. To call the insurance company. After I broke my leg, I was sent to an absolutely awful orthopedist. Had the MRI and other required things, only to find out his office had never followed up, and they did not have the information when I went in for my next appointment. I fired the guy in the middle of a packed waiting room at the top of my voice while leaning on a walker. My mom said it was a great speech - wish I could remember what I said.
Insurance found me another ortho who was much more efficient and proactive.
