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The Watercooler
just got lectured from the cable girl
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<blockquote data-quote="Marguerite" data-source="post: 260974" data-attributes="member: 1991"><p>Steely, it sounds like at some stage someone asked you that question and recorded your answer for future use as a security check. But if they didn't TELL you at the time, then of course you're not going to remember. It makes sense to have a different sort of security question from "What is your mother's maiden name?"</p><p></p><p>Of course, if YOU are the one who wants something from THEM, then it doesn't work to just blow them off and hang up. But what you CAN do, is say, "Do we have any other quesrtions you could ask, ones which I might remember having arranged beforehand as genuine security checks?"</p><p></p><p>And if at any time the genuine security question is, "Who is your hero?" then remember, the customer is always right. Your hero can be whoever you want it to be!</p><p></p><p>For pete's sake! What a narrow-minded little twerp she was!</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 260974, member: 1991"] Steely, it sounds like at some stage someone asked you that question and recorded your answer for future use as a security check. But if they didn't TELL you at the time, then of course you're not going to remember. It makes sense to have a different sort of security question from "What is your mother's maiden name?" Of course, if YOU are the one who wants something from THEM, then it doesn't work to just blow them off and hang up. But what you CAN do, is say, "Do we have any other quesrtions you could ask, ones which I might remember having arranged beforehand as genuine security checks?" And if at any time the genuine security question is, "Who is your hero?" then remember, the customer is always right. Your hero can be whoever you want it to be! For pete's sake! What a narrow-minded little twerp she was! Marg [/QUOTE]
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just got lectured from the cable girl
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