Yes, TM. He's really hard on himself. Little self confidence. Low self esteem. I do keep emphasizing...you're new. You are not expected to know everything right away...
Yes. I did tell him about when I was a graduate nurse and was SO out of my element. It took a long time for it to finally come together. At least for me. I found it really difficult at first to deal with multiple patient issues on a busy floor. I told him, at least for you, no matter how many people are waiting, it's only one customer at a time...
Hi, RE. Great idea. I actually won an itunes card in a raffle at work. I was thinking of giving it to him. Maybe next week.
He sounded better today. Still freaked out at the rush in the afternoon. Worried about identifying lunchmeat with the label off. We keep reassuring him, that it will come in time, and that he'll be an expert at identifying random lunchmeat (LOL).