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Manners....do people know what this word means?
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<blockquote data-quote="HereWeGoAgain" data-source="post: 80007" data-attributes="member: 3485"><p>I believe there has certainly been a decline in manners over the past few decades. Maybe in part due to high employment levels (in the US in recent decades, at least) meaning good help is harder to get.</p><p></p><p>I have noticed a definite difference based more on location than size of the retailer. Rural and suburban "big box" retailers almost always have friendlier, more courteous people than the same businesses in densely populated urban centers.</p><p></p><p>The rudest customer-service people I ever saw were in Washington, Difficult Child when I worked there. Counter help who merely stare at you and wait rather than saying "May I help you?" (or even "next!") were the rule. Smiles and pleasantries were rare. On the plus side, it really makes your day on the rare occasions when someone <em>is</em> courteous and friendly.</p><p></p><p>My pet peeve is the grocery store, when they open a new checkout line and the person in line behind you, who just walked up after you've been in line for ten minutes, jumps over there. With five times the amount of groceries as you, of course. Makes me want to say, "Go right ahead, I'm sure your time is <em>much</em> more valuable than mine". :grrr:</p><p></p><p>Another pet peeve is profanity. When did it become acceptable to use the f-word every other word? Half the time preceded by "mother". These people cheapen and coarsen the language. They have no way to express themselves with grace or subtlety. It's like if you have the radio turned all the way up all the time, you can't distinguish the beauty of softer passages. And on the occasions when a strong expression is needed, they have none. For example, my dad never cussed in front of me, and so the one and only time I did hear him use profanity I knew he was very, very upset. I wonder how much physical violence today is the result of people having no verbal outlet available because the words no longer have any shock value.</p></blockquote><p></p>
[QUOTE="HereWeGoAgain, post: 80007, member: 3485"] I believe there has certainly been a decline in manners over the past few decades. Maybe in part due to high employment levels (in the US in recent decades, at least) meaning good help is harder to get. I have noticed a definite difference based more on location than size of the retailer. Rural and suburban "big box" retailers almost always have friendlier, more courteous people than the same businesses in densely populated urban centers. The rudest customer-service people I ever saw were in Washington, Difficult Child when I worked there. Counter help who merely stare at you and wait rather than saying "May I help you?" (or even "next!") were the rule. Smiles and pleasantries were rare. On the plus side, it really makes your day on the rare occasions when someone [i]is[/i] courteous and friendly. My pet peeve is the grocery store, when they open a new checkout line and the person in line behind you, who just walked up after you've been in line for ten minutes, jumps over there. With five times the amount of groceries as you, of course. Makes me want to say, "Go right ahead, I'm sure your time is [i]much[/i] more valuable than mine". [img]:grrr:[/img] Another pet peeve is profanity. When did it become acceptable to use the f-word every other word? Half the time preceded by "mother". These people cheapen and coarsen the language. They have no way to express themselves with grace or subtlety. It's like if you have the radio turned all the way up all the time, you can't distinguish the beauty of softer passages. And on the occasions when a strong expression is needed, they have none. For example, my dad never cussed in front of me, and so the one and only time I did hear him use profanity I knew he was very, very upset. I wonder how much physical violence today is the result of people having no verbal outlet available because the words no longer have any shock value. [/QUOTE]
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