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Manners....do people know what this word means?
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<blockquote data-quote="Kjs" data-source="post: 80771"><p>did anyone ever have to call about a bill???</p><p></p><p>My cable bill went up $50 this month. So, I call the number on the bill. Lady says she can see I paid X amount for two years, sorry can't help you. Transfers me to someone else. This is collections...They can't help, they only take your money. transfers me to customer service..get the recording I originally got. After listening to 9 options, I select the same one I did the first time. Now that person sends me to billing. The man I spoke to in billing said he can't help me he only Bills me! Well, that is my problem...my Bill. He transfers me to sales and promotions...the line goes dead!!! I try to call back, the first 15 minutes it's busy. Then go through the recording again. Then I get the nice recording on how much they value my business. They are experiencing high call volume(because everyone transfers everyone the lines are tied up!) So, I put on speaker phone, put some wash in, take a shower, getting ready to drive to the other side of town to the cable company and someone actually answered. 34 minutes and 42 seconds I was on hold.</p><p></p><p>difficult child is very polite though. He always says thank you. I had a teacher last year tell me he had no problem with difficult child. If he does act up in class he always comes back and says he is sorry. I picked up difficult child the other day when he stayed after for help. As I was sitting in the hall waiting I could hear him say, "thank you Mr. x".</p><p></p><p>easy child was home when a telemarketer called and they asked for the Lady of the house. easy child told them i was in the shower. They then asked if he was the man of the house. He replied, "no he's in the shower too". End of call, they hung up on him.</p></blockquote><p></p>
[QUOTE="Kjs, post: 80771"] did anyone ever have to call about a bill??? My cable bill went up $50 this month. So, I call the number on the bill. Lady says she can see I paid X amount for two years, sorry can't help you. Transfers me to someone else. This is collections...They can't help, they only take your money. transfers me to customer service..get the recording I originally got. After listening to 9 options, I select the same one I did the first time. Now that person sends me to billing. The man I spoke to in billing said he can't help me he only Bills me! Well, that is my problem...my Bill. He transfers me to sales and promotions...the line goes dead!!! I try to call back, the first 15 minutes it's busy. Then go through the recording again. Then I get the nice recording on how much they value my business. They are experiencing high call volume(because everyone transfers everyone the lines are tied up!) So, I put on speaker phone, put some wash in, take a shower, getting ready to drive to the other side of town to the cable company and someone actually answered. 34 minutes and 42 seconds I was on hold. difficult child is very polite though. He always says thank you. I had a teacher last year tell me he had no problem with difficult child. If he does act up in class he always comes back and says he is sorry. I picked up difficult child the other day when he stayed after for help. As I was sitting in the hall waiting I could hear him say, "thank you Mr. x". easy child was home when a telemarketer called and they asked for the Lady of the house. easy child told them i was in the shower. They then asked if he was the man of the house. He replied, "no he's in the shower too". End of call, they hung up on him. [/QUOTE]
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