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Maybe I'm too Honest..........
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<blockquote data-quote="Hound dog" data-source="post: 522825" data-attributes="member: 84"><p>easy child and I went out to do the drug store shopping. My lists weren't very long, no biggie. </p><p></p><p>We go to Rite Aide first because it's closest to the house. I'm buying panty liners because with sale, cpn and register reward thingies it makes them .50. I'm buying light bulbs, at .99 cents. The rewards from these two were going to buy clearanced out trash bags for 2.99 (2). Not complicated, right? </p><p></p><p>So I go to the register, the cahsier scans my card, my items, starts to scan the cpns. Well, it only wanted to take 2 of the panty liner cpns and I had 4. Cashier is new and is having issues trying to remember where the vender cpn button is.........can't find it. (I went through this same crud with the woman not 4 days ago when she was a "trainee" with the badge to prove it) She calls someone to the register. Other cashier (I know her, she's been there a while) tells her how to enter it.......newbie cashier goes to do it and somehow hits a wrong key that makes the register think I've paid for the items and the cash drawer pops out. Now obviously the newbie cashier has been trying the patience of the experienced one because at this point I thought she was gonna smack the newbie. </p><p></p><p>Experienced cashier explains that since newbie hit a wrong key the entire transaction has to be done as a refund, which means store manager has to be called up. This by the way is a LONG process under normal circumstances, made ten times longer by newbie who kept trying to hit wrong keys or forgetting steps. (I literally stood there for 40 mins) So FINALLY it's believed the transaction has been voided out. Now at this point I made it a point to ask Do You Have to Void Out the CPNS you scanned too? Experienced cashier said no......manager was busy waiting on another customer and missed this part. (Now I used to work at Rite Aide once upon a time and I had a strong suspicion I was right, the register counts cpns as money)</p><p></p><p>So the newbie and experienced cashiers go to ring it up again. They try to put in the cpns, register won't take them. Manager glances over and says it's because they already scanned them in.......newbie tried to explain she only scanned 3 of my 5 cpns in........But register is telling them to pay ME money. (I have not yet given them a dime) Manager steps over to try and figure out what the problem is.....few mins later she hands me the bag from my first transaction and tries to give me 4.00 in cash. I pushed it back and told her I can't do that because I haven't GIVEN THEM ANY MONEY YET and that it would totally screw up their cash drawer. (which would fall right on HER head if they don't tally right) At this point manager was about to scream. I have a feeling I'm not the first customer newbie has done this with today. </p><p></p><p>Poor manager (is about Nichole's age I'd guess, but she does know her stuff) was trying to figure out wth newbie had done..........And finally I just said, Look, I have 2 other drug stores to go to, how about I stop back on my way home. I thought the manager was gonna kiss me. lol </p><p></p><p>So easy child and I do the other shopping and come back. By then manager had it figured out and the register issue cleared up. She <strong>made</strong> newbie stand there and <strong>watch</strong> while she rang me up. </p><p></p><p>At least 3 times during this I was tempted to ask if they were looking for help. LOL </p><p></p><p>If I weren't honest, I could have walked out of there with my stuff for free AND been paid 4 bucks to do it. Because manager was so flustered she was going to let me do it, and newbie actually tried to PUSH the stuff on me! (and no for Rite Aide it wouldn't have added up to the 5 bucks I'd pay for the 1st transaction......it would've been about 11 or so and 6 for the garbage bags) But instead I paid 5 bucks for my first transaction and got my 2 boxes of trashbags (40ct) for free with my rewards. </p><p></p><p>Now I'd not have done it anyway because I'm too stinkin proud, but like I said I used to work for Rite Aide and a drawer not tallying can cost someone their job, even just once.</p><p></p><p>I hope to heaven they fire this person. Being a cashier is NOT her forte by a long shot. The phrase, you can't fix stupid, comes to mind. Like I said, I had a major issue with her 4 days ago too. And worse on top of all the mistakes she's slow as pure hades. omg</p><p></p><p>I could've lost my temper, I suppose, but I didn't. And honestly I know the manager and experienced cashier were grateful. I don't think newbie was smart enough to notice. <img src="/community/styles/default/xenforo/smilies/emoticons/faint.gif" class="smilie" loading="lazy" alt=":faint:" title="faint :faint:" data-shortname=":faint:" /></p></blockquote><p></p>
[QUOTE="Hound dog, post: 522825, member: 84"] easy child and I went out to do the drug store shopping. My lists weren't very long, no biggie. We go to Rite Aide first because it's closest to the house. I'm buying panty liners because with sale, cpn and register reward thingies it makes them .50. I'm buying light bulbs, at .99 cents. The rewards from these two were going to buy clearanced out trash bags for 2.99 (2). Not complicated, right? So I go to the register, the cahsier scans my card, my items, starts to scan the cpns. Well, it only wanted to take 2 of the panty liner cpns and I had 4. Cashier is new and is having issues trying to remember where the vender cpn button is.........can't find it. (I went through this same crud with the woman not 4 days ago when she was a "trainee" with the badge to prove it) She calls someone to the register. Other cashier (I know her, she's been there a while) tells her how to enter it.......newbie cashier goes to do it and somehow hits a wrong key that makes the register think I've paid for the items and the cash drawer pops out. Now obviously the newbie cashier has been trying the patience of the experienced one because at this point I thought she was gonna smack the newbie. Experienced cashier explains that since newbie hit a wrong key the entire transaction has to be done as a refund, which means store manager has to be called up. This by the way is a LONG process under normal circumstances, made ten times longer by newbie who kept trying to hit wrong keys or forgetting steps. (I literally stood there for 40 mins) So FINALLY it's believed the transaction has been voided out. Now at this point I made it a point to ask Do You Have to Void Out the CPNS you scanned too? Experienced cashier said no......manager was busy waiting on another customer and missed this part. (Now I used to work at Rite Aide once upon a time and I had a strong suspicion I was right, the register counts cpns as money) So the newbie and experienced cashiers go to ring it up again. They try to put in the cpns, register won't take them. Manager glances over and says it's because they already scanned them in.......newbie tried to explain she only scanned 3 of my 5 cpns in........But register is telling them to pay ME money. (I have not yet given them a dime) Manager steps over to try and figure out what the problem is.....few mins later she hands me the bag from my first transaction and tries to give me 4.00 in cash. I pushed it back and told her I can't do that because I haven't GIVEN THEM ANY MONEY YET and that it would totally screw up their cash drawer. (which would fall right on HER head if they don't tally right) At this point manager was about to scream. I have a feeling I'm not the first customer newbie has done this with today. Poor manager (is about Nichole's age I'd guess, but she does know her stuff) was trying to figure out wth newbie had done..........And finally I just said, Look, I have 2 other drug stores to go to, how about I stop back on my way home. I thought the manager was gonna kiss me. lol So easy child and I do the other shopping and come back. By then manager had it figured out and the register issue cleared up. She [B]made[/B] newbie stand there and [B]watch[/B] while she rang me up. At least 3 times during this I was tempted to ask if they were looking for help. LOL If I weren't honest, I could have walked out of there with my stuff for free AND been paid 4 bucks to do it. Because manager was so flustered she was going to let me do it, and newbie actually tried to PUSH the stuff on me! (and no for Rite Aide it wouldn't have added up to the 5 bucks I'd pay for the 1st transaction......it would've been about 11 or so and 6 for the garbage bags) But instead I paid 5 bucks for my first transaction and got my 2 boxes of trashbags (40ct) for free with my rewards. Now I'd not have done it anyway because I'm too stinkin proud, but like I said I used to work for Rite Aide and a drawer not tallying can cost someone their job, even just once. I hope to heaven they fire this person. Being a cashier is NOT her forte by a long shot. The phrase, you can't fix stupid, comes to mind. Like I said, I had a major issue with her 4 days ago too. And worse on top of all the mistakes she's slow as pure hades. omg I could've lost my temper, I suppose, but I didn't. And honestly I know the manager and experienced cashier were grateful. I don't think newbie was smart enough to notice. :faint: [/QUOTE]
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