Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
Internet Search
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Parent Support Forums
General Parenting
no one cares
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Marguerite" data-source="post: 141012" data-attributes="member: 1991"><p>Following on from sandman's suggestion - something I've done is call up the chain of command. It all depends on how urgent the situation is, as to how much time I give them, but if I have to leave a message I make it clear - if I don't hear from them by (I give a deadline) then my next call will be to the next person up the ladder. I then leave the same message. And so on, until someone returns my call.</p><p></p><p>If you do this, there are two things to remember:</p><p></p><p>1) Keep notes of who you called, when and what was said (even if it was just a message). it's a good idea to do this anyway, you never know when something routine can blow up into an extraordinary situation. And</p><p></p><p>2) You need to match the deadline you give to the degree of urgency of the problem. For example, when difficult child 3's school was about to put him in a mixed grade class of over 40 students (bureaucracy had dictated that X number of kids could only have Y numbers of teachers and classrooms) then I had to act FAST. I gave NO deadline, since we needed an undertaking that day that this wouldn't be happening. I kept calling further up the ladder and didn't get to talk to a person until I reached State Minister for Education level.</p><p></p><p>A side effect of doing this successfully - the next time you ring and leave a message, they will get back to you much faster, since they've learned that the consequences of not returning your calls can be damaging to their reputation and career path.</p><p></p><p>Good luck - you shouldn't be stuck in the middle on this one.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 141012, member: 1991"] Following on from sandman's suggestion - something I've done is call up the chain of command. It all depends on how urgent the situation is, as to how much time I give them, but if I have to leave a message I make it clear - if I don't hear from them by (I give a deadline) then my next call will be to the next person up the ladder. I then leave the same message. And so on, until someone returns my call. If you do this, there are two things to remember: 1) Keep notes of who you called, when and what was said (even if it was just a message). it's a good idea to do this anyway, you never know when something routine can blow up into an extraordinary situation. And 2) You need to match the deadline you give to the degree of urgency of the problem. For example, when difficult child 3's school was about to put him in a mixed grade class of over 40 students (bureaucracy had dictated that X number of kids could only have Y numbers of teachers and classrooms) then I had to act FAST. I gave NO deadline, since we needed an undertaking that day that this wouldn't be happening. I kept calling further up the ladder and didn't get to talk to a person until I reached State Minister for Education level. A side effect of doing this successfully - the next time you ring and leave a message, they will get back to you much faster, since they've learned that the consequences of not returning your calls can be damaging to their reputation and career path. Good luck - you shouldn't be stuck in the middle on this one. Marg [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Parent Support Forums
General Parenting
no one cares
Top