Did you ask if the two boys got red tickets for saying something inappropriate to your daughter? I don't understand why they have red tickets. I work lunchtime at an elementary school with 1st, 2nd, & 3rd graders. We give the children time outs during recess.
If the child does something wrong, we try to explain about feelings and have "I'm sorry" said. If it happens again soon, we give the child a 15 minute time out. Next offense would be a 30 minute (whole recess). The teacher gets told next, who then talks to the child. We try again for a couple of times and then the teacher talks to the parent. If it continues from there, they have to have a 15 minute time out with the principal during recess. Then it goes to 30 minutes.
When dealing with an impulsive child, we always look for buttons being pushed. We ask many questions. We make sure that if we find out Child A set off Child Impulsive, that Child A also gets the exact time out. Child Impulsive is told that they are getting the time out for not getting an adult when they had a problem. We put more emphasis on getting an adult than on the reaction, unless it's a real bad reaction.