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The Watercooler
re easy child UG! a partial explanation for some of the weirdness
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<blockquote data-quote="Andy" data-source="post: 173242" data-attributes="member: 5096"><p>What a nightmare! I am sorry to bring this up, but I work in a health facility and have been told in the wonderful world of HIPPA, you can not release records to anyone (even another facility) without a release from the patient (or patient representative). I hope this is not the case and the wrong facility can atleast send them where they need to go. They should atleast be sent back to the ER to start the process over. And ER should atleast have written documents that can be copied and forwarded to correct doctor. It was really hard for me to get my twin sister's records following an accident - she could not move so I had to get the release form, take it to her home for her signature, and back to the hospital to get the information she needed for the automobile insurance and to claim short term disability.</p><p> </p><p>To me, it looks like someone looked at her record, noticed a record from when whe was a peds patient and automatically forwarded it to that facility instead of looking for the order of where to send it. They just looked at the first document in the chart and did not read the end with the most current info.</p><p> </p><p>This place is absolutely a nightmare!!! There has got to be somewhere in the doctor's office that you can register a complaint. Take your daughter to any registration desk and demand the 1st opening available with any doctor - most places have a walk-in doctor for the day. Tell them the ER is requesting she see a doctor and since your doctor's nurse chooses to refuse ER directions, you are requesting a different doctor NOW!!!</p><p> </p><p>Ohhh, I am just raging with you!!!</p></blockquote><p></p>
[QUOTE="Andy, post: 173242, member: 5096"] What a nightmare! I am sorry to bring this up, but I work in a health facility and have been told in the wonderful world of HIPPA, you can not release records to anyone (even another facility) without a release from the patient (or patient representative). I hope this is not the case and the wrong facility can atleast send them where they need to go. They should atleast be sent back to the ER to start the process over. And ER should atleast have written documents that can be copied and forwarded to correct doctor. It was really hard for me to get my twin sister's records following an accident - she could not move so I had to get the release form, take it to her home for her signature, and back to the hospital to get the information she needed for the automobile insurance and to claim short term disability. To me, it looks like someone looked at her record, noticed a record from when whe was a peds patient and automatically forwarded it to that facility instead of looking for the order of where to send it. They just looked at the first document in the chart and did not read the end with the most current info. This place is absolutely a nightmare!!! There has got to be somewhere in the doctor's office that you can register a complaint. Take your daughter to any registration desk and demand the 1st opening available with any doctor - most places have a walk-in doctor for the day. Tell them the ER is requesting she see a doctor and since your doctor's nurse chooses to refuse ER directions, you are requesting a different doctor NOW!!! Ohhh, I am just raging with you!!! [/QUOTE]
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re easy child UG! a partial explanation for some of the weirdness
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