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Parent Support Forums
Substance Abuse
Son back in treatment
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<blockquote data-quote="AppleCori" data-source="post: 673887" data-attributes="member: 16024"><p>HI TL,</p><p></p><p>Hope your son is doing OK today.</p><p></p><p>I would insist that the insurance pay starting day 1.</p><p></p><p>It is not your fault that they do not have customer service people on holidays or weekends.</p><p></p><p>I had the same thing happen on a holiday week (medical problem) many years ago and had to wait four days until I could get the insurance contacted. I was out of the hospital by then.</p><p></p><p>They did end up paying their share as if I had contacted them for pre-authorization.</p><p></p><p>It shouldn't be so complicated!</p></blockquote><p></p>
[QUOTE="AppleCori, post: 673887, member: 16024"] HI TL, Hope your son is doing OK today. I would insist that the insurance pay starting day 1. It is not your fault that they do not have customer service people on holidays or weekends. I had the same thing happen on a holiday week (medical problem) many years ago and had to wait four days until I could get the insurance contacted. I was out of the hospital by then. They did end up paying their share as if I had contacted them for pre-authorization. It shouldn't be so complicated! [/QUOTE]
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Son back in treatment
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