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<blockquote data-quote="GoingNorth" data-source="post: 654807" data-attributes="member: 1963"><p>Copa, the stance was repeatedly reciting my policy coverages chapter and verse, and that I had not chosen the mitigation company to be used, nor the techniques/equipment used to mitigate/repair the damages.</p><p></p><p>The insurance company had made all those choices and I had no choice in them. Much like buying a car and many other customer service issues, it was a case of digging my heels in and (politely) refusing to budge.</p></blockquote><p></p>
[QUOTE="GoingNorth, post: 654807, member: 1963"] Copa, the stance was repeatedly reciting my policy coverages chapter and verse, and that I had not chosen the mitigation company to be used, nor the techniques/equipment used to mitigate/repair the damages. The insurance company had made all those choices and I had no choice in them. Much like buying a car and many other customer service issues, it was a case of digging my heels in and (politely) refusing to budge. [/QUOTE]
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