Echo,
I am so sad this happened to you. About ten years ago, I flew 1500mi to see my Difficult Child in jail. (I would not do that again, but I did not know then what I know now).
While we were in line for the visit (just a few minutes from actually seeing our loved ones), a visitor got belligerent with a staff member and it was announced NONE of us could visit. I was heartsick. Not a darn thing I could do.
It finally worked out, and I cannot remember how, but that was such a helpless feeling. I had spent tons of money, done nothing wrong, and it appeared to be all for naught.
anyway, I remember....and, if it was not on the website, how were you to know?
