I have been so short tempered with Kanga's staff recently. I have just had it with them. Today it was one asking for a copy of her medical card (which they have), asking why I hadn't replied to her e-mail (which I had) and explaining that without her medical card, they can't take her to the hospital if she needs to go. Of course, I explained in an aggravated voice that even in their little town, I am sure that their hospital has a computer and that they would check on the current status of her insurance upon admission whether or not they had the actual card with them (cause I had to hospitalize the sweet darling ump-teen times and rarely did she choose to pause her meltdown long enough for me to go get her medical card. ) I know they are incompetent but I am usually more patient with people. I am just so ready for her to turn 18 and them to STOP CALLING ME.