Both my younger boys have problems with the assistant principal. She doesn't apply anything I tell her on how to handle them when it comes to correcting them. She sets them off everytime and they end up being in bigger trouble. I am not trying to get them out of trouble, but trying to keep my boys calm when they are. I have asked her to follow these simple steps: 1) Speak in a low calm voice. 2) Listen to their side of what happened without interupting them, even if they are in the wrong. 3) E-mail me when they have been in the office or call. Have I asked to much? Can I put it in a 504 plan that she should not deal with them? What can I do? I have e-mailed the principal a week ago requesting that the assistant principal not deal with them. I never got a response on that issue, but she sent me a reply saying thank you for the update.