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General Parenting
Bureaucracy STINKS!!! update
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<blockquote data-quote="Marguerite" data-source="post: 168376" data-attributes="member: 1991"><p>MWM, we have people having difficulty getting on to disability if their condition is acute. Terminal cancer would be seen as acute.</p><p></p><p>Back when difficult child 1 got his pension, it was easier. He wouldn't qualify these days if he had to reapply. That is another reason to ensure he doesn't lose the pension classification on a whim, even if he is earning his own wage. He's supposed to have a year's grace (I was told this morning, two years) to make sure that the job will work out and he won't end up worse off than before, for merely trying to get a job.</p><p></p><p>I got a phone call first thing this morning, from someone at the local branch. She emphasised the difference between the call centre, and the branch. Apparently the call centre cannot suspend or recommence payments, only the branch can. Well, I wish the call centre staff had made tis clear, all the times I've rung them to ask for payment to be suspended because he is working.</p><p></p><p>She did say that when difficult child 1 finally gets his pay slips, we should go into a b ranch in person and make the changes; that way, there should be no misunderstandings and pension would be immediately suspended. I told her that it didn't happen that way last time, and he got a bill (probably with 10&#37; added secretly, as we've been told is customary).</p><p></p><p>She recommended his pension and somehow managed to do it without it automatically reinstating the now-suspended pay. She read me the transcript entered by the call centre person I called back on 7 May. There was no mention of difficult child 1 working close enough to full-time, and no mention of him now being in paid work - both things I said. And no mention of my firm request to suspend payment immediately. And because the file doesn't mention it, I have no proof I said it (apart from my own notes, which of course are MY notes and therefore automatically suspect to Centrelink).</p><p></p><p>So as of this morning, it's all reinstated with payment suspended.</p><p></p><p>I wonder what tomorrow morning will bring? </p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 168376, member: 1991"] MWM, we have people having difficulty getting on to disability if their condition is acute. Terminal cancer would be seen as acute. Back when difficult child 1 got his pension, it was easier. He wouldn't qualify these days if he had to reapply. That is another reason to ensure he doesn't lose the pension classification on a whim, even if he is earning his own wage. He's supposed to have a year's grace (I was told this morning, two years) to make sure that the job will work out and he won't end up worse off than before, for merely trying to get a job. I got a phone call first thing this morning, from someone at the local branch. She emphasised the difference between the call centre, and the branch. Apparently the call centre cannot suspend or recommence payments, only the branch can. Well, I wish the call centre staff had made tis clear, all the times I've rung them to ask for payment to be suspended because he is working. She did say that when difficult child 1 finally gets his pay slips, we should go into a b ranch in person and make the changes; that way, there should be no misunderstandings and pension would be immediately suspended. I told her that it didn't happen that way last time, and he got a bill (probably with 10% added secretly, as we've been told is customary). She recommended his pension and somehow managed to do it without it automatically reinstating the now-suspended pay. She read me the transcript entered by the call centre person I called back on 7 May. There was no mention of difficult child 1 working close enough to full-time, and no mention of him now being in paid work - both things I said. And no mention of my firm request to suspend payment immediately. And because the file doesn't mention it, I have no proof I said it (apart from my own notes, which of course are MY notes and therefore automatically suspect to Centrelink). So as of this morning, it's all reinstated with payment suspended. I wonder what tomorrow morning will bring? Marg [/QUOTE]
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