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The Watercooler
Fighting the cellphone company...ugh
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<blockquote data-quote="DammitJanet" data-source="post: 309622" data-attributes="member: 1514"><p>What is stupid is I made sure that my phone said Tmobile. I even had full bars. </p><p></p><p>Obviously they have service in Difficult Child but on the Nationwide plan. My phone said Tmobile when I was in Ohio but I knew that I would be roaming if I used it up there because...lets all say it together...my region is the south. I couldnt reasonably argue that Ohio should be not roaming nor would I. </p><p></p><p>I only know this guys name as Tom and dont have a clue what his number would be because he was called from my local store. I doubt that is even his real name because he knew he was dealing with an angry customer. He wouldnt give me any last name...I asked. Tomorrow I intend to call them back and ask to speak to a tier two retention specialist. If I dont get satisfaction there then I will just go as far as I can go with just paying the bill with paying the current charges and leaving the roaming charges to keep rolling over. If they cut me off...so be it. I will go to another company. They can send it to collections to never get paid.</p></blockquote><p></p>
[QUOTE="DammitJanet, post: 309622, member: 1514"] What is stupid is I made sure that my phone said Tmobile. I even had full bars. Obviously they have service in Difficult Child but on the Nationwide plan. My phone said Tmobile when I was in Ohio but I knew that I would be roaming if I used it up there because...lets all say it together...my region is the south. I couldnt reasonably argue that Ohio should be not roaming nor would I. I only know this guys name as Tom and dont have a clue what his number would be because he was called from my local store. I doubt that is even his real name because he knew he was dealing with an angry customer. He wouldnt give me any last name...I asked. Tomorrow I intend to call them back and ask to speak to a tier two retention specialist. If I dont get satisfaction there then I will just go as far as I can go with just paying the bill with paying the current charges and leaving the roaming charges to keep rolling over. If they cut me off...so be it. I will go to another company. They can send it to collections to never get paid. [/QUOTE]
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Fighting the cellphone company...ugh
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