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General Discussions
The Watercooler
Fighting the cellphone company...ugh
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<blockquote data-quote="Star*" data-source="post: 309625" data-attributes="member: 4964"><p>Janet - </p><p> </p><p>Call Tmobile back. Ask to speak to a Customer RETENTION specialist. </p><p> </p><p>No one else - NOt customer Service either - Customer REtention Manager if you can get one. </p><p> </p><p>THEY will remove stupid roaming charges. </p><p> </p><p>I have Cingular -ATT and like them very well for this area. THere is a thing on the web that you can compare plans...but if you've been granfathered in since 2003 - dont' give up your price plan becuase of 1 idiot - try again with Customer RETENTION manager.</p></blockquote><p></p>
[QUOTE="Star*, post: 309625, member: 4964"] Janet - Call Tmobile back. Ask to speak to a Customer RETENTION specialist. No one else - NOt customer Service either - Customer REtention Manager if you can get one. THEY will remove stupid roaming charges. I have Cingular -ATT and like them very well for this area. THere is a thing on the web that you can compare plans...but if you've been granfathered in since 2003 - dont' give up your price plan becuase of 1 idiot - try again with Customer RETENTION manager. [/QUOTE]
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Fighting the cellphone company...ugh
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