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Follow up on work - or how many times to you have to point out the line in the sand?
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<blockquote data-quote="witzend" data-source="post: 483854" data-attributes="member: 99"><p>So, I talked a few months ago about my client who is a screamer, lazy, expects me to understand and do job estimates on industrial repair which I have no experience in, is ungrateful and unhappy with my work, demands that I not only do the work at his beck and call, but do it while writing it all down in front of him so he can see that I am doing it the way that he does it. I've been a nervous wreck for months.</p><p></p><p>Mid-October we went to his annual accounting for fiscal end of year. The up and down of it is that with losses carried forward and the checks he hasn't cashed in his safe from work completed, we could sit and do nothing for the next year and he still wouldn't make a profit so he wouldn't owe any taxes next year, either. (FWIW, if you were unaware, Corporations only pay taxes on income, so if you can run a corporation at a loss, you can never pay taxes.) After the meeting he told me he wanted me to start coming in 3 days a week again. I'm <em>not</em> his employee, he's <em>my</em> client. I told him no. I told him I would do his books, his payroll, his sales taxes, <em>the things he hired me to do</em>, but I would no longer do job estimates (when he yells), technical reports, (which I know nothing about and I can't read his sloppy notes), advertising, yada yada yada. He told me he might have to let me go completely, and I told him I understood. Nothing more was said.</p><p></p><p>Last week, he's out of town. He's gotten a request for a repeat job, and forwards the request to me. I tell him that if it's the same job as last time I will renew the old estimate with a new ID number and send it out. Nothing. Then he sends me an email that someone else wants something completely different. I send him an email and tell him that I will not be doing estimates, as I have told him before. I will regenerate old estimates, but I will not draft new proposals. I see him Wednesday, and he says "what do you mean by that?" I said "If you will figure out all of the information - how much time, at what rate, travel, shipping, parts, etc., I will type it in. I can do it from home. I can do it at the office, but <em>I WILL NOT BE DOING ANY OF THE FIGURING.</em>" So when I'm leaving, he says "I have a bunch of proposals that are due Monday." Ok...</p><p></p><p>So, Friday I send him an estimate prep spread-sheet. How many people? How many hours? What rate? Travel? Shipping? Tools? Parts? I tell him it is the ONLY circumstance I will do estimates under. He can fill it out and email it to me or fax it to me but that's it. Period. He says it looks great and he will try it next time. I reply back "Please let me know when you have enough information set up for me to do estimates, and I will plan to come in when they are ready for me." So, sure as shooting this morning there is an email at 10 AM. "Are you coming in today? I have six estimates to do.</p><p></p><p>"No, sir, I have not planned to come in today. You didn't tell me that you have information ready for me to go so I made other plans. I am extremely busy and I can set aside an hour or so if you have everything ready for me to type in." IOW, I'm not going to sit around waiting while you talk to the granite guy, or go jet-skiing, or buy a new giant screen tv and figure out how to call it a work expense (which comes in oh so handy when you need to operate at a loss). Oh, he's not happy now. He says he needs me to be there to "do the proof reading and the organizing. It takes the pressure off" of him. I stood my ground and told him to fill out the sheets and I can be available to him from 1 to 3:30. I got a go ahead on that, and so we shall see how it goes.</p><p></p><p>GACK!</p></blockquote><p></p>
[QUOTE="witzend, post: 483854, member: 99"] So, I talked a few months ago about my client who is a screamer, lazy, expects me to understand and do job estimates on industrial repair which I have no experience in, is ungrateful and unhappy with my work, demands that I not only do the work at his beck and call, but do it while writing it all down in front of him so he can see that I am doing it the way that he does it. I've been a nervous wreck for months. Mid-October we went to his annual accounting for fiscal end of year. The up and down of it is that with losses carried forward and the checks he hasn't cashed in his safe from work completed, we could sit and do nothing for the next year and he still wouldn't make a profit so he wouldn't owe any taxes next year, either. (FWIW, if you were unaware, Corporations only pay taxes on income, so if you can run a corporation at a loss, you can never pay taxes.) After the meeting he told me he wanted me to start coming in 3 days a week again. I'm [I]not[/I] his employee, he's [I]my[/I] client. I told him no. I told him I would do his books, his payroll, his sales taxes, [I]the things he hired me to do[/I], but I would no longer do job estimates (when he yells), technical reports, (which I know nothing about and I can't read his sloppy notes), advertising, yada yada yada. He told me he might have to let me go completely, and I told him I understood. Nothing more was said. Last week, he's out of town. He's gotten a request for a repeat job, and forwards the request to me. I tell him that if it's the same job as last time I will renew the old estimate with a new ID number and send it out. Nothing. Then he sends me an email that someone else wants something completely different. I send him an email and tell him that I will not be doing estimates, as I have told him before. I will regenerate old estimates, but I will not draft new proposals. I see him Wednesday, and he says "what do you mean by that?" I said "If you will figure out all of the information - how much time, at what rate, travel, shipping, parts, etc., I will type it in. I can do it from home. I can do it at the office, but [I]I WILL NOT BE DOING ANY OF THE FIGURING.[/I]" So when I'm leaving, he says "I have a bunch of proposals that are due Monday." Ok... So, Friday I send him an estimate prep spread-sheet. How many people? How many hours? What rate? Travel? Shipping? Tools? Parts? I tell him it is the ONLY circumstance I will do estimates under. He can fill it out and email it to me or fax it to me but that's it. Period. He says it looks great and he will try it next time. I reply back "Please let me know when you have enough information set up for me to do estimates, and I will plan to come in when they are ready for me." So, sure as shooting this morning there is an email at 10 AM. "Are you coming in today? I have six estimates to do. "No, sir, I have not planned to come in today. You didn't tell me that you have information ready for me to go so I made other plans. I am extremely busy and I can set aside an hour or so if you have everything ready for me to type in." IOW, I'm not going to sit around waiting while you talk to the granite guy, or go jet-skiing, or buy a new giant screen tv and figure out how to call it a work expense (which comes in oh so handy when you need to operate at a loss). Oh, he's not happy now. He says he needs me to be there to "do the proof reading and the organizing. It takes the pressure off" of him. I stood my ground and told him to fill out the sheets and I can be available to him from 1 to 3:30. I got a go ahead on that, and so we shall see how it goes. GACK! [/QUOTE]
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Follow up on work - or how many times to you have to point out the line in the sand?
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