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The Watercooler
I HATE dealing with the phone company
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<blockquote data-quote="nvts" data-source="post: 218940" data-attributes="member: 3814"><p>Hi Susie! Tell them that you want an answer on this within 48 hours or you're going to file an executive complaint and a complaint with the FCC. Also, considering that you've not been billed for the first 4 mos. you anticipate that they will do something to repay you for your time and patience in this matter.</p><p> </p><p>Oh yeah, did I mention I worked in the telecommunications industry for 15 years? Handling executive complaints? Hee, hee, hee!!!</p><p> </p><p>Good luck - and keep in mind that this is what happens when they build the bundles, force them out to retain market share and THEN figure out that they don't know how to bill it!</p><p> </p><p>Beth</p></blockquote><p></p>
[QUOTE="nvts, post: 218940, member: 3814"] Hi Susie! Tell them that you want an answer on this within 48 hours or you're going to file an executive complaint and a complaint with the FCC. Also, considering that you've not been billed for the first 4 mos. you anticipate that they will do something to repay you for your time and patience in this matter. Oh yeah, did I mention I worked in the telecommunications industry for 15 years? Handling executive complaints? Hee, hee, hee!!! Good luck - and keep in mind that this is what happens when they build the bundles, force them out to retain market share and THEN figure out that they don't know how to bill it! Beth [/QUOTE]
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I HATE dealing with the phone company
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