If you tried another medication and it did not work and that is documented by you and by the doctors office, the doctor's office should be able to contact the insurance company and I would think this would get straightened out.
by the way, with a stimulant I believe (check with pharmacist/doctor) that you can stop them and not have a withdrawal effect. We have done that in the past with stims. The dex is not helping anything is it?
Good luck to you and welcome. This is a good place and I have learned lots here, and gotten lots of suport and understanding.
