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Is anyone an expert in unemployment insurance?
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<blockquote data-quote="susiestar" data-source="post: 573495" data-attributes="member: 1233"><p>The phone systems are a PITA. It would be far more helpful to actually go to the office and speak to someone. You get more info and become a 'real' person rather than a voice on the phone.</p><p></p><p>Regardless of what they tell you, if you are denied, APPEAL. the day you get the paperwork denying, you start preparing your appeal. They must tell you how to appeal and when you are approved it will become backdated to the date you first filed. At least that is what happens here.</p><p></p><p>We had similar problems with the phones for unemployment when husband was first laid off. I had him get up and start dialing their number five min before they opened. As soon as the recording came on saying they are closed, he hung up and redialed. This way as soon as the place opened he was on their system. It was something he fought over for several days before I got him to do it. He was surprised at how effective it was at getting through. (Of course he is easily surprised, lol). </p><p></p><p>It is possible that by going to the office you won't need to call them, but knowing a strategy to get through the phone lines is helpful, in my opinion, because a LOT of places are like that. I actually first tried it when I needed to make dr appts for my kids. </p><p></p><p>I am glad you won't just roll over and take whatever you are told at face value. So often people just say things to get others to leave them alone or not bother then. I know a LOT of people who tell outrageous things to clients/patients/customers just so they don't have to do certain things or anything. I find it outrageous and shocking and often people who do that with me regret it because I tend to complain to someone at the top of the food chain.</p><p></p><p>WHen you are going through this process, it is IMPERATIVE for you keep CLEAR documentation. Keep a notebook for unemployment. Each and every single time you talk with somoene over the phone or in person, get that person's name and ID number. Some places use first and last names, others use part of a name and an employee code, just do not settle for "whosie", get "whosie soandso" or "whosie 127679), Write that down, make them confirm the spelling (I have had places tell me that I could not have been given certain info because they do not have an Angie and they never mentioned they had a Angela who often went by Angie. It is to get you to not make a fuss or talk to their supervisor). and ask what their extension is or their direct number is. Then write your questions and the answers you get. This can be important documentationat some future date.</p><p></p><p>One thing I found VERY helpful? I kept an index of calls in my notebook. I used the back page and wrote the date, time and purpose of call (what Q's i wanted to ask) and I kept the name of the person I spoke to and her last name/ID code, direct number, etc... right there. I was able to produce a full lst of everyone I called and what I asked them, and who they were. </p><p></p><p>It is a lot more impressive to see all the pages of notes, but faster to look at this index. The index let someone count the total number of contacts and showed how determined I was to follow through. It can help in all kinds of situations. I kept a similar thing for all the calls with Wiz during the period we had him removed. It is why the judge told the officer than eh had just a few days to get that report written, period, because ti was time to help. (Our cops often will not write things up regarding kids and being violent to a parent or sibling,, ore other stuff they chalk up to 'juvenile stuff that goes away on its own". This list is an easy it understand record of all you have done on an issue/problem, and it can be helpful.</p></blockquote><p></p>
[QUOTE="susiestar, post: 573495, member: 1233"] The phone systems are a PITA. It would be far more helpful to actually go to the office and speak to someone. You get more info and become a 'real' person rather than a voice on the phone. Regardless of what they tell you, if you are denied, APPEAL. the day you get the paperwork denying, you start preparing your appeal. They must tell you how to appeal and when you are approved it will become backdated to the date you first filed. At least that is what happens here. We had similar problems with the phones for unemployment when husband was first laid off. I had him get up and start dialing their number five min before they opened. As soon as the recording came on saying they are closed, he hung up and redialed. This way as soon as the place opened he was on their system. It was something he fought over for several days before I got him to do it. He was surprised at how effective it was at getting through. (Of course he is easily surprised, lol). It is possible that by going to the office you won't need to call them, but knowing a strategy to get through the phone lines is helpful, in my opinion, because a LOT of places are like that. I actually first tried it when I needed to make dr appts for my kids. I am glad you won't just roll over and take whatever you are told at face value. So often people just say things to get others to leave them alone or not bother then. I know a LOT of people who tell outrageous things to clients/patients/customers just so they don't have to do certain things or anything. I find it outrageous and shocking and often people who do that with me regret it because I tend to complain to someone at the top of the food chain. WHen you are going through this process, it is IMPERATIVE for you keep CLEAR documentation. Keep a notebook for unemployment. Each and every single time you talk with somoene over the phone or in person, get that person's name and ID number. Some places use first and last names, others use part of a name and an employee code, just do not settle for "whosie", get "whosie soandso" or "whosie 127679), Write that down, make them confirm the spelling (I have had places tell me that I could not have been given certain info because they do not have an Angie and they never mentioned they had a Angela who often went by Angie. It is to get you to not make a fuss or talk to their supervisor). and ask what their extension is or their direct number is. Then write your questions and the answers you get. This can be important documentationat some future date. One thing I found VERY helpful? I kept an index of calls in my notebook. I used the back page and wrote the date, time and purpose of call (what Q's i wanted to ask) and I kept the name of the person I spoke to and her last name/ID code, direct number, etc... right there. I was able to produce a full lst of everyone I called and what I asked them, and who they were. It is a lot more impressive to see all the pages of notes, but faster to look at this index. The index let someone count the total number of contacts and showed how determined I was to follow through. It can help in all kinds of situations. I kept a similar thing for all the calls with Wiz during the period we had him removed. It is why the judge told the officer than eh had just a few days to get that report written, period, because ti was time to help. (Our cops often will not write things up regarding kids and being violent to a parent or sibling,, ore other stuff they chalk up to 'juvenile stuff that goes away on its own". This list is an easy it understand record of all you have done on an issue/problem, and it can be helpful. [/QUOTE]
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