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The Watercooler
Keep me from killing the cable company!
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<blockquote data-quote="Hound dog" data-source="post: 452319" data-attributes="member: 84"><p>I've been dealing with these guys since AT&T started letting every Tom, Dick, and Harry add bogus charges to their bills from the internet. I got sick of having to police my own AT&T bill for things I not only never ordered offline but never even HEARD OF, which could amount to several hundred dollars easy each month. Their service was awesome, their billing omg a nitemare. Now I didn't have much trouble with it as I did police it every month and I did contact them whenever one or several of these bogus charges popped up on the bill and they did what they said they'd do and always remove it. But then when I started nursing school........husband took over and I explained this to him in detail, repeatedly. Only husband did NOT pay attention until our bill was well over 1000.00! So enraged, I call......they can remove half the bogus charges. I said no, all the bogus charges, I never ordered the crud and I wasn't paying for something I neither ordered nor never received. So there was a clash of wills........I dropped AT&T.</p><p></p><p>Went to the idiots you now have. I haven't had a phone that works consistently since, nor internet that works consistently either. They've changed the d@mn box I couldn't tell you how many times.......it works better for about a week and phhht it's at it again. From anywhere from 2pm until 7pm you can count on hiccuping phone service and internet service. One second it's there, next second it's not. Only thing it doesn't happen with is the cable itself. Their answer is to always change the box.......every box we get can't be bad. ugh And I'm not going back to AT&T who lets bogus internet companies fraudulently charge you for things you neither order nor receive and have the guts to tell you it's YOUR responsibility to make sure you're not being charged for the crud! </p><p></p><p>Soon as I can find someone else I'm cutting the cord with TW and they can take their cruddy service and shove it. I've always hated them.......which was why I'd used AT&T forever and the satellite. </p><p></p><p>I feel for ya. Make em get their fannies back out there and put it right at NO charge to YOU. </p><p></p><p>Hugs</p></blockquote><p></p>
[QUOTE="Hound dog, post: 452319, member: 84"] I've been dealing with these guys since AT&T started letting every Tom, Dick, and Harry add bogus charges to their bills from the internet. I got sick of having to police my own AT&T bill for things I not only never ordered offline but never even HEARD OF, which could amount to several hundred dollars easy each month. Their service was awesome, their billing omg a nitemare. Now I didn't have much trouble with it as I did police it every month and I did contact them whenever one or several of these bogus charges popped up on the bill and they did what they said they'd do and always remove it. But then when I started nursing school........husband took over and I explained this to him in detail, repeatedly. Only husband did NOT pay attention until our bill was well over 1000.00! So enraged, I call......they can remove half the bogus charges. I said no, all the bogus charges, I never ordered the crud and I wasn't paying for something I neither ordered nor never received. So there was a clash of wills........I dropped AT&T. Went to the idiots you now have. I haven't had a phone that works consistently since, nor internet that works consistently either. They've changed the d@mn box I couldn't tell you how many times.......it works better for about a week and phhht it's at it again. From anywhere from 2pm until 7pm you can count on hiccuping phone service and internet service. One second it's there, next second it's not. Only thing it doesn't happen with is the cable itself. Their answer is to always change the box.......every box we get can't be bad. ugh And I'm not going back to AT&T who lets bogus internet companies fraudulently charge you for things you neither order nor receive and have the guts to tell you it's YOUR responsibility to make sure you're not being charged for the crud! Soon as I can find someone else I'm cutting the cord with TW and they can take their cruddy service and shove it. I've always hated them.......which was why I'd used AT&T forever and the satellite. I feel for ya. Make em get their fannies back out there and put it right at NO charge to YOU. Hugs [/QUOTE]
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Keep me from killing the cable company!
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