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LIVID - update
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<blockquote data-quote="Marguerite" data-source="post: 110560" data-attributes="member: 1991"><p>I still can't see HOW she could have claimed to have permission to give him a hug - surely no such permission could be given without your consent also?</p><p></p><p>And how could she claim to have permission, if she was there purely by coincidence (ie should not have known he was there)?</p><p></p><p>If she was told to just walk on through, then whoever told her this did so in the full knowledge that you were all outside in the waiting room. This means that someone in DHS knowingly sent her into the room where you were all waiting. This could have (and should have) been avoided - surely they have a side door? One they could have sent you to, or shown her out from? Why didn't they call you on your mobile to tell you to leave fast, come back in ten minutes time?</p><p></p><p>Big, big SNAFU.</p><p></p><p>Definitely complain in writing. There should be a paper trail on this one, AND action taken.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 110560, member: 1991"] I still can't see HOW she could have claimed to have permission to give him a hug - surely no such permission could be given without your consent also? And how could she claim to have permission, if she was there purely by coincidence (ie should not have known he was there)? If she was told to just walk on through, then whoever told her this did so in the full knowledge that you were all outside in the waiting room. This means that someone in DHS knowingly sent her into the room where you were all waiting. This could have (and should have) been avoided - surely they have a side door? One they could have sent you to, or shown her out from? Why didn't they call you on your mobile to tell you to leave fast, come back in ten minutes time? Big, big SNAFU. Definitely complain in writing. There should be a paper trail on this one, AND action taken. Marg [/QUOTE]
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