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<blockquote data-quote="susiestar" data-source="post: 515501" data-attributes="member: 1233"><p>Many gaming companies actually do have people who reply to letters like these. Or a publicist type company to handle them. They answer because they know how much it means to people and it is one of very few ways to build brand loyalty other than creating one of the very top games. Gamers go with the coolest games and often do NOT stick with a particular company, but if you can build a relationship with a consumer, that will influence the consumer's purchases AND they will tell everyone who will listen all about how great your company is. So they were not just being nice to reply so thoughtfully, they were building a relationship with a consumer. She will likely remember this for years, esp since mom said they wouldn't reply, and it means that if she has a chance to buy their game or someone else's, she will pick theirs if it is feasible.</p><p></p><p>MOST authors actually reply to emails. Unless they hit the best seller list, usually they end up handling the fan mail between the splashes made by newly released books. Danielle Steel had a reputation for sending letters to parents who had been there done that after her book about her son came out. She put a lot of time into it because it helped her and it helped the parents too.</p><p></p><p>My mom has corresponded with Debbie Macomber off and on for years. I forget how it started, and for a while it was back and forth every couple fo weeks. Now they may go a few months and then one of them will send a letter and they will go back and forth for a couple of weeks. Wiz wrote to Brian Jacques several times, then we went to a book signing at a little bookstore here. He did a book tour but only went to independent bookstores, no big B&N or Borders type stores. At one point Wiz got his attention and mentioned somethng from one of the letters and Mr. Jacques remembered it enough to mention something Wiz suggested. Wiz was maybe in 5th or 6th grade and it was a HUGE thing for him, for all of us really.</p><p></p><p>Authors really love to hear how you enjoyed what they wrote, and often they respond, though it always surprised me.</p><p></p><p>I guess maybe this is why my parents never bothered to tell us someone wouldn't respond if we wrote them a letter. THey figured we would not listen anyway (and they were right) and if we did get a response then it would make life tough for them. </p><p></p><p>I am rather glad your daughter got the letter, confuzzled. Now she has reasons why she won't be doing the voice over and she felt they took her seriously. Our difficult children are often brushed off or ignored, so when someone takes them seriously it is a big deal. She clearly had something to say, and she said it and was heard. That is important. You were trying to spare her pain by telling her they would not respond, because you had every reason to think that they would ignore her letter. HOw many people in real life actually take kids, esp ones like our difficult children, seriously? So you can say you misjudged the company and they valued her input. We all make mistakes. Next time when she tries she may not get that response, but she will still try because it worked once. </p><p></p><p>Trying is important, and so is being heard. You are still going to be correct most of the time, and she is still not going to listen to you until she is in her 20s and starts to discover how smart you are. It is a brave thing to put yourself out there in writing, in my opinion.</p></blockquote><p></p>
[QUOTE="susiestar, post: 515501, member: 1233"] Many gaming companies actually do have people who reply to letters like these. Or a publicist type company to handle them. They answer because they know how much it means to people and it is one of very few ways to build brand loyalty other than creating one of the very top games. Gamers go with the coolest games and often do NOT stick with a particular company, but if you can build a relationship with a consumer, that will influence the consumer's purchases AND they will tell everyone who will listen all about how great your company is. So they were not just being nice to reply so thoughtfully, they were building a relationship with a consumer. She will likely remember this for years, esp since mom said they wouldn't reply, and it means that if she has a chance to buy their game or someone else's, she will pick theirs if it is feasible. MOST authors actually reply to emails. Unless they hit the best seller list, usually they end up handling the fan mail between the splashes made by newly released books. Danielle Steel had a reputation for sending letters to parents who had been there done that after her book about her son came out. She put a lot of time into it because it helped her and it helped the parents too. My mom has corresponded with Debbie Macomber off and on for years. I forget how it started, and for a while it was back and forth every couple fo weeks. Now they may go a few months and then one of them will send a letter and they will go back and forth for a couple of weeks. Wiz wrote to Brian Jacques several times, then we went to a book signing at a little bookstore here. He did a book tour but only went to independent bookstores, no big B&N or Borders type stores. At one point Wiz got his attention and mentioned somethng from one of the letters and Mr. Jacques remembered it enough to mention something Wiz suggested. Wiz was maybe in 5th or 6th grade and it was a HUGE thing for him, for all of us really. Authors really love to hear how you enjoyed what they wrote, and often they respond, though it always surprised me. I guess maybe this is why my parents never bothered to tell us someone wouldn't respond if we wrote them a letter. THey figured we would not listen anyway (and they were right) and if we did get a response then it would make life tough for them. I am rather glad your daughter got the letter, confuzzled. Now she has reasons why she won't be doing the voice over and she felt they took her seriously. Our difficult children are often brushed off or ignored, so when someone takes them seriously it is a big deal. She clearly had something to say, and she said it and was heard. That is important. You were trying to spare her pain by telling her they would not respond, because you had every reason to think that they would ignore her letter. HOw many people in real life actually take kids, esp ones like our difficult children, seriously? So you can say you misjudged the company and they valued her input. We all make mistakes. Next time when she tries she may not get that response, but she will still try because it worked once. Trying is important, and so is being heard. You are still going to be correct most of the time, and she is still not going to listen to you until she is in her 20s and starts to discover how smart you are. It is a brave thing to put yourself out there in writing, in my opinion. [/QUOTE]
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