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Should I say something to the Residential Treatment Center (RTC) about...
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<blockquote data-quote="Andy" data-source="post: 147778" data-attributes="member: 5096"><p>Yes, report it. Write a letter to the supervisor of the unit. You are your difficult child's advocate. I would think group counceling sessions are not allowed to be staff bashing sessions becasue that would cause unsettlement on the unit so that is why they are not allowed to talk about it. However, there has to be a process to getting these concerns heard.</p><p> </p><p>When my difficult child was at a Residential Treatment Center (RTC), we figured out we didn't like the weekend overnight staff. Here he was a few days away from home learning to open up to strangers with a problem (he hates any attention and letting someone know what he was going through was a hard step to overcome) and when he got up in the middle of the night looking for someone to talk to because he was having an anxiety moment, he was told to go back to bed. Staff refused to help him through his anxiety. I am not saying to keep him up for a long time, but certainly show some willingness to listen for atleast a minute or two. Kindly explaining that they will record what he is going through and let the regular staff know. Let him know that he needs his sleep and someone will spend more time with him on this in the morning. I told the lady who ordered him back to bed that she handled it wrong, they are there to help and that soon into the treatment was not the time to turn him away regardless of the time. Another time he was so upset that he refused whatever is given to relax. I was so proud of him. I told staff that they were trying to mask his problem at that moment and he picked up on it. If they would have spoken with him first and gained his confidence, he would have agreed to accept the medication. The way they were offering it to him made him feel they were just trying to shut him up and he did not trust their motives. He needed to know that they were understanding and wanted to help.</p><p> </p><p>Residential Treatment Center (RTC) staff are not perfect - they are human also. They must see tons of kids and with each one needing a different approach have to be talented in meeting the needs. It is important that we voice our concerns when our child isn't treated in the way we think best. True, they are the professionals and they can counter our concerns with their reasons which may or may not change our point of view. This lets them know that we are not blindly leaving them in control and we want to remain active in the course. We still know our child better than they do, most parents have good insincts and must ask questions and voice concerns. How else will we also learn? If the professionals understand where we are coming from, it is easier for them to explain to us where they are coming from.</p><p> </p><p>Point out in your letter about how this staff member affected the point system. Does every child have lower points on his charge? Talk to your difficult child to determine how rules and consequences were perceived differently when this person was on duty. Let the supervisor know - all staff are different, however, the rules and consequences should be very consistent 24/7. Too confusing for the patients to try to figure out what the changes are each time there is a new staff member.</p><p> </p><p>If things were so frustrating that difficult child brought it to your attention, it is important to try to get his concerns heard.</p></blockquote><p></p>
[QUOTE="Andy, post: 147778, member: 5096"] Yes, report it. Write a letter to the supervisor of the unit. You are your difficult child's advocate. I would think group counceling sessions are not allowed to be staff bashing sessions becasue that would cause unsettlement on the unit so that is why they are not allowed to talk about it. However, there has to be a process to getting these concerns heard. When my difficult child was at a Residential Treatment Center (RTC), we figured out we didn't like the weekend overnight staff. Here he was a few days away from home learning to open up to strangers with a problem (he hates any attention and letting someone know what he was going through was a hard step to overcome) and when he got up in the middle of the night looking for someone to talk to because he was having an anxiety moment, he was told to go back to bed. Staff refused to help him through his anxiety. I am not saying to keep him up for a long time, but certainly show some willingness to listen for atleast a minute or two. Kindly explaining that they will record what he is going through and let the regular staff know. Let him know that he needs his sleep and someone will spend more time with him on this in the morning. I told the lady who ordered him back to bed that she handled it wrong, they are there to help and that soon into the treatment was not the time to turn him away regardless of the time. Another time he was so upset that he refused whatever is given to relax. I was so proud of him. I told staff that they were trying to mask his problem at that moment and he picked up on it. If they would have spoken with him first and gained his confidence, he would have agreed to accept the medication. The way they were offering it to him made him feel they were just trying to shut him up and he did not trust their motives. He needed to know that they were understanding and wanted to help. Residential Treatment Center (RTC) staff are not perfect - they are human also. They must see tons of kids and with each one needing a different approach have to be talented in meeting the needs. It is important that we voice our concerns when our child isn't treated in the way we think best. True, they are the professionals and they can counter our concerns with their reasons which may or may not change our point of view. This lets them know that we are not blindly leaving them in control and we want to remain active in the course. We still know our child better than they do, most parents have good insincts and must ask questions and voice concerns. How else will we also learn? If the professionals understand where we are coming from, it is easier for them to explain to us where they are coming from. Point out in your letter about how this staff member affected the point system. Does every child have lower points on his charge? Talk to your difficult child to determine how rules and consequences were perceived differently when this person was on duty. Let the supervisor know - all staff are different, however, the rules and consequences should be very consistent 24/7. Too confusing for the patients to try to figure out what the changes are each time there is a new staff member. If things were so frustrating that difficult child brought it to your attention, it is important to try to get his concerns heard. [/QUOTE]
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