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The Watercooler
So, I'm about 15 right now
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<blockquote data-quote="GoingNorth" data-source="post: 363411" data-attributes="member: 1963"><p>Having been on the other set of the headset (most of my career involved working phone tech support for various hardware and software platforms), I do not throw fits with the poor slob on the other end of the phone. I simply ask to speak to the supervisor or manager. Now, I was that supervisor or manager for a while as well, and I understand the stresses of this type of work.</p><p></p><p>So far as hissy fits? Believe me, I've heard it all.</p><p></p><p>Bill collectors are another story. I can get positively evil with them as I am very up on current law, do not owe any debt, and still get calls on accts that were paid off and closed out years ago. You can do this without raising your voice, cursing, or anything like that.</p></blockquote><p></p>
[QUOTE="GoingNorth, post: 363411, member: 1963"] Having been on the other set of the headset (most of my career involved working phone tech support for various hardware and software platforms), I do not throw fits with the poor slob on the other end of the phone. I simply ask to speak to the supervisor or manager. Now, I was that supervisor or manager for a while as well, and I understand the stresses of this type of work. So far as hissy fits? Believe me, I've heard it all. Bill collectors are another story. I can get positively evil with them as I am very up on current law, do not owe any debt, and still get calls on accts that were paid off and closed out years ago. You can do this without raising your voice, cursing, or anything like that. [/QUOTE]
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So, I'm about 15 right now
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