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Unemployment hearing and new job - lol!
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<blockquote data-quote="Signorina" data-source="post: 526591"><p>Ok-that was NC's law-let me look into SC. I am slow on my lil iPhone 3G. The language in that ruling CONCEDED that you were acting with their tacit approval and in the view of mgmt-I think that's grounds to win on appeal. Just in my humble opinion.</p><p></p><p>Of course, I work in IL & every state is different but we had an evil employee shout FU (the words) to a customer and he won his claim "because we did not have a policy prohibiting shouting FU at a customer" and he was known by mgmt to have been belligerent (abrasive yes-but had not sworn at a customer prior) and we did not penalize him for it. </p><p></p><p>Seriously. We now have a written policy that states you may not yell or swear at customers.</p></blockquote><p></p>
[QUOTE="Signorina, post: 526591"] Ok-that was NC's law-let me look into SC. I am slow on my lil iPhone 3G. The language in that ruling CONCEDED that you were acting with their tacit approval and in the view of mgmt-I think that's grounds to win on appeal. Just in my humble opinion. Of course, I work in IL & every state is different but we had an evil employee shout FU (the words) to a customer and he won his claim "because we did not have a policy prohibiting shouting FU at a customer" and he was known by mgmt to have been belligerent (abrasive yes-but had not sworn at a customer prior) and we did not penalize him for it. Seriously. We now have a written policy that states you may not yell or swear at customers. [/QUOTE]
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Unemployment hearing and new job - lol!
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