Facebook question for a puzzled coworker

Discussion in 'The Watercooler' started by SomewhereOutThere, May 27, 2016.

  1. ForeverSpring

    ForeverSpring Well-Known Member

    Facebook account was taken down and she is older and really not inclined to break rules. Any ideas what may have happened? I'm not really up on how FB works. One day she woke up, signed it, and found account disabled. This is how she communicates with long distance adult children.
  2. Jabberwockey

    Jabberwockey Well-Known Member

    My guess would be that she got hacked and the hacker posted or did whatever got her banned. She needs to contact FB admin about it or simply create another account and re-contact everyone.

    Tell her to look up some stuff about internet/FB security so she can better protect herself from something like that happening again.

    Granted, I'm assuming she didn't post or say something that the older generation wouldn't bat an eye at and the younger, "Politically Correct", more easily butt hurt, generation might not find offensive.
  3. Scent of Cedar *

    Scent of Cedar * Well-Known Member

    That happened to my daughter, too. The strange thing is that I can private message her on that closed account. She cannot access it, though. We just learned that I had been posting to the closed account yesterday. When I look for her on FB, both accounts (the new one she created when the old one was closed, and the old one) come up. Both seem viable. But she can only access the new one. To her, the old one is blocked.

    She doesn't know why her FB would have been closed, either.

  4. InsaneCdn

    InsaneCdn Well-Known Member

    Contact Facebook.
    They will tell you why it was closed, and how to get it back.
  5. Jabberwockey

    Jabberwockey Well-Known Member

    Cedar, that probably means that someone has hacked her and changed her password. Contact FB and request the old account be deleted.
  6. ForeverSpring

    ForeverSpring Well-Known Member

    Well, I went to the store today to shop (my day off) and she said account came back.

    She got no explanation at all.
  7. Jabberwockey

    Jabberwockey Well-Known Member

    She needs to contact FB and find out what happened so she can find out if she had been hacked and to stop it from happening again.
  8. donna723

    donna723 Well-Known Member

    Not sure what happened but I can venture a guess. A lot of people's Facebook accounts have been hacked. Once they're in to your account they can post objectional things that will appear to be from you. You won't be able to see the posts but your friends can. If someone reports one of these posts to Facebook they will take action. If it's bad enough they will close out the Facebook account. But sometimes they will suspend the account, usually for five days, as sort of a punishment, like being suspended from school. I've had friends who have had that happen to them. If she has access to her account again, she needs to change her FB password ASAP! As a precaution, it's not a bad idea to change the password frequently. Can't hurt!
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