mstang67chic
Going Green
husband and I are in the midst of hellish mortgage koi. We haven't gotten anywhere with the company's customer relations number mainly because we get people across the globe and they tell us there is no way we can speak to someone actually in the States.
Really?
Apparently they don't know who they are dealing with. I'm going to share what I did in the hopes that it may help one of you down the road.
First, I looked on Company O's website and found a physical address for their headquarters. (That has to be an actual street address and not a PO box). Then I went to whitepages.com and did a reverse search on the address. That gave me a list of employees and phone numbers. In this case the phone number was their main number and I couldn't find extensions but I did get a nice long list of employees and their titles. From there I googled the phone number. THAT gave me alllllllllllllllllllll sorts of information. Heck, I can even tell you how much the president of the company makes. ($1.48 MILLION...and we're trying to modify because of a measly $60,000 balloon payment? Geesh.) I found various sites with email addys for some of these people, an extension or two and all sorts of info on the business itself.
So if you are in a similar situation...get creative. Google everything you have on the company....you never know what will pop up.
Also, there is a website that lists short cuts and ways to get an actual person at various companies when dealing with an automated phone system. It is gethuman.com
Really?
Apparently they don't know who they are dealing with. I'm going to share what I did in the hopes that it may help one of you down the road.
First, I looked on Company O's website and found a physical address for their headquarters. (That has to be an actual street address and not a PO box). Then I went to whitepages.com and did a reverse search on the address. That gave me a list of employees and phone numbers. In this case the phone number was their main number and I couldn't find extensions but I did get a nice long list of employees and their titles. From there I googled the phone number. THAT gave me alllllllllllllllllllll sorts of information. Heck, I can even tell you how much the president of the company makes. ($1.48 MILLION...and we're trying to modify because of a measly $60,000 balloon payment? Geesh.) I found various sites with email addys for some of these people, an extension or two and all sorts of info on the business itself.
So if you are in a similar situation...get creative. Google everything you have on the company....you never know what will pop up.
Also, there is a website that lists short cuts and ways to get an actual person at various companies when dealing with an automated phone system. It is gethuman.com