DammitJanet
Well-Known Member
We all know what that first word was supposed to be now dont we!
I woke up this morning to no water. I was already in a bad mood because I hardly slept because my knee was killing me and Tony has a horrible case of restless legs and he kicks me all night so that was torture. We are also having a problem with the phone line that is running Cory's house arrest monitor so I have to get that figured out. I knew that was on my agenda for today and waking up to no water just took the cake. There was no reason for no water because we paid the bill thursday nite by money order in the drop box.
I called the water department and had the money order receipt and our account number. I really want to know why they hire the rudest and most incompetent people to work in that agency. They told me that they couldnt find any evidence of us paying this bill. I told them over and over again when we paid it, how we paid it....blah blah blah. They are insistent that they couldnt have lost it. Just couldnt happen. They are willing to review the tapes to see if our car was seen dropping it off but say that wont prove we actually paid anything! They said that a money order cant get stuck between papers in THEIR office.
I have verified with the money order people that it hasnt been cashed. Moneygram says they cant trace a money order...all they can tell me is if it has been cashed or not. If I want to replace it they will charge me 10 bucks. The money order was only for 20. To turn the damn water back on cost me 56.
I honestly wouldnt put it past the water department to throw away payments from time to time just to get the reconnect fee. They have cut off early once in a blue moon just to make people pay a reconnect fee. I even had them call my boss when I worked for the county because I was late on a payment! These people are evil. They think the water is their own and is liquid gold.
I am so angry right now. We dont have this kind of extra money this month to be playing with. I know 56 bucks doesnt sound like a whole lot of money but this month it is. I swear Im going to find someone to scream at that is over the water department...there has to be someone. They have to answer to someone.
I woke up this morning to no water. I was already in a bad mood because I hardly slept because my knee was killing me and Tony has a horrible case of restless legs and he kicks me all night so that was torture. We are also having a problem with the phone line that is running Cory's house arrest monitor so I have to get that figured out. I knew that was on my agenda for today and waking up to no water just took the cake. There was no reason for no water because we paid the bill thursday nite by money order in the drop box.
I called the water department and had the money order receipt and our account number. I really want to know why they hire the rudest and most incompetent people to work in that agency. They told me that they couldnt find any evidence of us paying this bill. I told them over and over again when we paid it, how we paid it....blah blah blah. They are insistent that they couldnt have lost it. Just couldnt happen. They are willing to review the tapes to see if our car was seen dropping it off but say that wont prove we actually paid anything! They said that a money order cant get stuck between papers in THEIR office.
I have verified with the money order people that it hasnt been cashed. Moneygram says they cant trace a money order...all they can tell me is if it has been cashed or not. If I want to replace it they will charge me 10 bucks. The money order was only for 20. To turn the damn water back on cost me 56.
I honestly wouldnt put it past the water department to throw away payments from time to time just to get the reconnect fee. They have cut off early once in a blue moon just to make people pay a reconnect fee. I even had them call my boss when I worked for the county because I was late on a payment! These people are evil. They think the water is their own and is liquid gold.
I am so angry right now. We dont have this kind of extra money this month to be playing with. I know 56 bucks doesnt sound like a whole lot of money but this month it is. I swear Im going to find someone to scream at that is over the water department...there has to be someone. They have to answer to someone.