I bought a software to install that is supposed to rid my computer of the adware and spyware- it is infested! This software is supposed to fix errors and problems all the way in the start up portion of the hard drive. It reads the cd and automatically checks on line for updates, but when it is supposed to kick in and actually download the software, the "setup" freezes up and I get the error "Not responding". I've tried booting from the cd and other things- it will do it all except actually download and install it. Does anyone know a way to make this work? Thanks!