I have a question. Don't know if anyone can answer, but here goes: we need new cell phones. Ours have all developed quirks and at the least need new batteries. The cell phone co says we are eligible for upgrades. Why are there phones on the WalMart site for renewals that are not on the cell phone co's website? Walmart is TONS cheaper on several phones that are very expensive on the cell phone co website. I don't know all the ins and outs, but we do need to add texting so I guess I have to call them. Sigh.