TerryJ2
Well-Known Member
He thought he had unlimited phone time. Well, I gave him unlimited texting.
Turns out he did not have unlimited talking time.
This bill was something like $245. Add it to the rest of the bills and ...
husband negotiated on the phone for 45 min with-a mgr (yaaay, husband!) and got the 1-866 charges removed, because this is the third mo we've called and told them to block those calls and they still keep getting through. (Some of these are leftover from Oct and I don't know why it took them so long to show up.) He also negotiated having the excess charges removed retroactively, by signing up for $10/mo for unlimited talking time. We need difficult child to communicate with-us and he does it better and more often by phone than in person.
The other charges--45 cents apiece when friends text or call him every minute--cannot be removed. What a bunch of Obsessive Compulsive Disorder (OCD) kids! The same # appears on the bill over and over again during one day. Then another one shows up.
I asked difficult child what that was all about and he said that one was his friend, T, who continued to bug him when he ignored him. I told him that he HAD to accept the next text or call to tell T that this was costing money.
I will also call T and his mom myself.
I have to talk to difficult child's girlfriend mom, too, because the two of them hang on the ph all day and talk about absolutely nothing.
Argh. These cell ph companies get you coming and going.
husband told difficult child that if next mo's bill has ANY extra charges, even if they're not "his fault," (ie a friend texting or calling obsessively), the phone goes away. Forever. He left difficult child in tears. Good.
Now, to work off the rest of the payments ...
Turns out he did not have unlimited talking time.
This bill was something like $245. Add it to the rest of the bills and ...
husband negotiated on the phone for 45 min with-a mgr (yaaay, husband!) and got the 1-866 charges removed, because this is the third mo we've called and told them to block those calls and they still keep getting through. (Some of these are leftover from Oct and I don't know why it took them so long to show up.) He also negotiated having the excess charges removed retroactively, by signing up for $10/mo for unlimited talking time. We need difficult child to communicate with-us and he does it better and more often by phone than in person.
The other charges--45 cents apiece when friends text or call him every minute--cannot be removed. What a bunch of Obsessive Compulsive Disorder (OCD) kids! The same # appears on the bill over and over again during one day. Then another one shows up.
I asked difficult child what that was all about and he said that one was his friend, T, who continued to bug him when he ignored him. I told him that he HAD to accept the next text or call to tell T that this was costing money.
I will also call T and his mom myself.
I have to talk to difficult child's girlfriend mom, too, because the two of them hang on the ph all day and talk about absolutely nothing.
Argh. These cell ph companies get you coming and going.
husband told difficult child that if next mo's bill has ANY extra charges, even if they're not "his fault," (ie a friend texting or calling obsessively), the phone goes away. Forever. He left difficult child in tears. Good.
Now, to work off the rest of the payments ...