No, not Miss KT...Son #2, computer guru. My computer was acting crazy, so Son #2 put one together for me. I was thrilled for about 30 minutes, and then I sat down to actually compute. No one bothered to tell me that I needed to write down all my saved links to favorite websites. No one bothered to tell me that I needed to write down the passwords to those websites. No one bothered to tell me that I could no longer just click and get my e-mail, that it would now be a process, and not all of it comes through. I was told everything was backed up, no problem. And today, after I've solved the e-mail process, and gotten the website and password dilemma nearly resolved, I discover that...I don't have Word or Excel, and I cannot open pdf files. Not only can I not open them, I can't even save them to my e-reader. OK, somebody needs to fix this...I have books to review that I can't get to. I call Hubby, and he delivers a fairly complicated list of instructions. I don't think so. I ask about Word and Excel. Wow, there should be an install disk somewhere. I'll look for it when I get home. Thanks for your help, gentlemen. GRRRRR.